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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 911-920 of 3,771 reviews
Sep 29, 2023
Reviewer name: MichMom
5 out of 5 stars
5 out of 5 stars review

Puffy and Fluffy

This pillow is larger than I imagined that it would be. Most pillows are flatter so this one took getting used to. Once I got used to the pillow’s size, I realized I don’t need to use my arm/hand to prop my head up. It allowed me to lay comfortably without the additional support! I no longer need 2 pillows, one is sufficient.

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Oct 3, 2023
Reviewer name: Erika
4 out of 5 stars
4 out of 5 stars review

Great set of pillows

I was not sure about these pillows. They felt softer than what I like. I was pleasantly surprised when I went to bed. They are actually not as soft as they feel. I did notice I have been falling asleep faster than usual. They are extremely comfortable and I did not need to keep moving my head around to find a comfortable spot. They are great pillows. The reason I am giving it four stars instead of five is because I did not really feel any cooling.

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Sep 27, 2023
Reviewer name: MBGV
5 out of 5 stars
5 out of 5 stars review

Great Pillows!

I’m loving these pillows so far! They hold their shape, are cooling, and are the perfect in between of firm and fluffy. After two nights of sleeping on them, my husband says his neck isn’t stiff like usual so that’s a plus! I plan on purchasing more and finally throwing away my old sad pillows. I definitely recommend!

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Sep 29, 2023
Reviewer name: Ash
4 out of 5 stars
4 out of 5 stars review

Suitable pillow

I used this pillow for a week as my primary pillow. It flattened down more than anticipated. My sleep with this pillow overall was normal compared to my previous one. Comfortable on head and neck for back and side sleeping, but back sleeping was better overall. I did not feel any cooler or hotter compared to my previous pillow.

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Oct 4, 2023
Reviewer name: Johnny A
4 out of 5 stars
4 out of 5 stars review

Cooling & supportive clouds

My wife and I used the pillows for about 10 days, and have enjoyed the soft touch! The cooling element is great, and they are firm enough to conform but soft enough to be used all night without discomfort. The only thing that dropped a star for me was the flattening, during the nights sleep it wasn’t an issue, but I have to fluff the pillow every night to get a soft feel when laying down.

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Sep 26, 2023
Reviewer name: First
2 out of 5 stars
2 out of 5 stars review

Cooling Pillow

The first night sleeping on the pillow it was comfortable, but it became flat right away. The next night in the middle of the night my body ached so I had to switch back to an old pillow. I also never really experienced the cooling affect of this pillow.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillow, your feedback is very important to us. We are sorry to hear that the pillow is not providing you with the comfort or cooling experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 26, 2023
Reviewer name: KC
4 out of 5 stars
4 out of 5 stars review

Nice pillow!

This pillow is great - the pieces of memory foam make it easy to shape the pillow how you want it. It doesn't flatten out while you're sleeping. I love that you can put the pillow in the washer and dryer. I wouldn't say it's necessarily cooling, and it smelled kinda funky straight out of the box. A quick wash and dry fixed that, though!

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Oct 4, 2023
Reviewer name: Biz201
4 out of 5 stars
4 out of 5 stars review

Nice firm pillows

This set comes with two pillows that are filled with, what feels to me like, an alternative down type of material. These are plush byt still ptetty firm. They also stay fairly cool during the night. Not quite close to actua down, but is a good economical swap.

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Dec 19, 2021
Reviewer name: Josalyne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not GEL or FOAM or SERTA, NO LABELS

100%Polyester is what the tag says . No mention of Serta. A fake knock off $2 pillow. Made in China and finished in the US. I’m not just saying that the tag does. Bought it around Christmas for my guest bedroom,soot took a couple of days for me to actually pull them out of the packaging to realize they were garbage.

Review from walmart.com
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Oct 4, 2023
Reviewer name: Som
5 out of 5 stars
5 out of 5 stars review

Perfect pillows for different user needs

I’m always searching for good quality pillows for multipurpose uses. I am pleasantly surprised with the quality, exactly what I was looking for. They plump up to full capacity after use and the memory foam worked exactly like described. I am yet to feel its cooling capacity, however, it does not matter to me too much. Full support, yet malleable so you can shape it to your liking. Highly recommend these pillows - great comfort! love these pillows.

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