I had high hopes for this pillows but unfortunately my search for perfect pillow continues. This pillow really fast becomes hard so you have to fluff it up every evening. It doesnt provide a lot of support without being hard. Also, I didn't notice any more cooling than any other pillow.

I'm fairly picky about my pillows. I don't like the ones that flatten and stay flat within a month. Feather filled are nice until they poke you. Some memory foam pillows are just too stiff. But this pillow is different. It's firm yet soft enough to cradle the head nicely. Distributes the heat away so well I don't overheat in the night, yet not cooling me down to the point I get cold. Only drawback I've had is that my teenager and dog keep trying to steal them from me! I might need to get more for them!

Shipping was fast. I received two gel memory foam pillows. There were several pamphlets inside that told you about the pillows, how to wash/care for them, and what’s actually inside the pillows. After washing the pillows(smell of warehouse) I placed them on my bed. They are full and not too firm. I use them at night. they’re huggable pillows which have added more comfort for me while sleeping. The pillows are nice and soft. The only down side to me is the pillows not being more firm (my preference) and coming in king size. I probably would not have purchased outside of Sam’s Club

I’ve owned many diferente pillows through out my lifetime, and it’s only fair to give my opinion about these specific ones. FIRST the pillows come in the regular plastic bag wrap, nothing too fancy. I read on the packaging “COOLING,” that’s a win for me I don’t like being hot while I’m trying to take a Power Nap or sleep throughout the night. SECOND thing I noticed and liked was there was two pillows, affordable price by what I saw on the website. THIRD was both pillows already come with a zip-up pillow cover; that makes for longer lasting pillows, less dirt mites getting in the pillow and easier makes for easy cleaning I give these pillows a solid 9/10, they are comfortable, adjust to how I sleep. I also notice the pillows rise back up quickly, looks great on my bed. One con would be they are standard size however I feel them a tad smaller, may be the memory foam.

I have been using these pillows for approximately 2 weeks now. I am very happy with the comfortability these pillows provide. First off the price is unbeatable for two Serta Memory Foam Cluster Pillows. Second, the comfortability level is top notch. Before receiving these pillows, my sleep was restless. The pillow I did have was too stiff. These pillows are soft and adjustable to your preference. It did not take long for my restless sleep to become a night of comfort. My children have even tried to steal my new pillows for their own comfort! I highly recommend this purchase and will be getting them again!

What I do like about this pillow is that it comes with its own pillow case so you don’t need to buy one and it’s 2 for $14.98. What I don’t like is that it doesn’t cool and I think it in fact made sleeping hotter. I’ve only had it for a week or so and it’s gets lumpy like it’s an old pillow when sleeping. It lets your head sink it but doesn’t come back to the shape unless you manually move it back.

I’ve used the pillows for a few nights and have slept great. They were definitely more cooling than my previous pillows. They are more firm than soft which I like, but some may not. They were a great combination with my cooling pillowcases. I’m more of a stomach sleeper and they were comfortable. My husband is more of a side sleeper and he got a decent nights sleep as well. I’m curious how well they will retain their shape and the firmness, but so far so good!

I've never seen a pillow designed this way. There's just a bunch of cut up memory foam placed in a cheap piece of fabric with a zipper, with another cloth zipped cover over it. I would highly not recommend this product to anyone. Serta really dropped the ball on this one.

These pillows fluff easily, are easy to clean and are very comfortable. I bought them for me and my husband and we loved them so much we threw all our other pillows out and bought more of the for our kids and guest rooms. And the price is incredible, I'd put these up against a $50 pillow any day and these would win in my opinion.

This pillow is super plush and well made! I don’t think it feels as comfortable as other memory foam pillows I’ve used in the past but it is very cozy which is why I gave 4 stars out of 5. It is nice that the outside portion zips so you could wash if needed!