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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 891-900 of 3,771 reviews
Aug 26, 2019
Reviewer name: Go flat before u go sleep
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Flatten out to easy

Flatten out to easy,I thought anything being memory gel would be fluffy and say that we continuously every night we have to pound them to make them fluffy so I’m not real impressed with these pillows now I have to figure out what the other next best pillows Are that stay fluffy And don’t go flat before you go to sleep

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Sep 27, 2023
Reviewer name: The Reviewer
1 out of 5 stars
1 out of 5 stars review

Serta Pillows Disappoint on Quality

I tried the Serta Gel Memory Foam Cluster Pillows (2-pack) recently, and I must say I was quite disappointed with their performance. I used these pillows in my bedroom for a few weeks, and they didn't meet my expectations. One of the major drawbacks I noticed was the lack of high-quality construction. These pillows felt flimsy and didn't offer the support I needed for a good night's sleep. They went flat surprisingly quickly, and I found myself constantly fluffing them up during the night to maintain some semblance of comfort. Additionally, the cooling aspect of these pillows was a letdown. Despite their claim of gel memory foam clusters for cooling, I didn't experience any noticeable cooling effect. The pillows retained heat, making it uncomfortable, especially during warm nights. Another issue was their inability to hold their structure through the night. I often woke up with the pillows misshaped and lacking the support they initially provided. Overall, my experience with the Serta Gel Memory Foam Cluster Pillows was disappointing. They fell short in terms of quality, cooling, and durability. I wouldn't recommend them for anyone seeking a comfortable and long-lasting sleep solution.

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Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 13, 2023
Reviewer name: Brenda
5 out of 5 stars
5 out of 5 stars review

It does what a pillow should do.

These are cooling gel pillows but I noticed only a slight difference in coolness compared to my other pillows. However, it has maintained its cushion and hasn’t gone flat yet, I enjoy the memory foam feature. I like that it has the removable covers so it can be washed. It does come with a noticeable chemical smell which I don’t care for, but it came out after just one wash so that was easy to fix. You should always wash fabric items before use anyway, so it was not a big deal. Overall, I like these pillows and will get some additional ones to replace my other pillows too.

Incentivized Review
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Mar 14, 2022
Reviewer name: Shoeandpursegirlinsa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Kids loved these pillows!

I bought these pillows for my girls, 6 & 8, and they noticed the first night how comfortable these pillows were for them. I’ll keep buying these pillows for them. They seemed firm but not too firm. If they made king size, I would have bought some for myself.

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Oct 18, 2023
Reviewer name: stm4
5 out of 5 stars
5 out of 5 stars review

Ultimate comfort!

Love the construction it forms to you however you’re using and doesn’t deflate. Nice and cool no overheating at night. I washed one to see how it would hold up and came out perfect. Have used it stomach, back and side lying. No longer waking up with a stiff neck. Now I have to replace my entire houses’ pillows everyone is vying over these!

Incentivized Review
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Oct 14, 2023
Reviewer name: Joli J
2 out of 5 stars
2 out of 5 stars review

Uncomfortably Overstuffed

I purchased the Serta Gel Memory Foam Cluster Pillows with high hopes, but unfortunately, my experience hasn’t been great. These pillows are seriously overstuffed, which made it difficult to sleep comfortably. What’s worse, they caused an unnatural arch in my neck overnight, leading to neck pain in the morning. I had hoped that with time, they might become more comfortable, but that hasn’t been the case so far. I’ve used them for a while, and the issues persist. I’m disappointed with my purchase and would not recommend these pillows to others looking for a good night’s sleep.

Incentivized Review
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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the sleep experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 27, 2023
Reviewer name: Brad
5 out of 5 stars
5 out of 5 stars review

Worth the buy!

Just received these pillows and I wasn’t exactly sure what to expect. They have like shredded memory foam/ cotton mixture inside that is more comfortable than your average cotton pillow. I would say the cooling aspect is sort of accurate I only had to flip the pillow once at night to stay cool. Overall I would say these make great pillow for a guest bed or as an extra on my bed as I don’t think I could sleep on it every night (I have a sensitive neck).

Incentivized Review
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Oct 11, 2023
Reviewer name: Murphy7432
5 out of 5 stars
5 out of 5 stars review

Best pillow yet.!

This pillow is a must have. I’ve been in the market for a new pillow and it is always hard to determine what one to pick. This pillow is very comfortable with medium firmness. The material helps to keep your head cool throughout the night. I plan to buy a few more.! This is a must try pillow.!

Incentivized Review
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Oct 3, 2023
Reviewer name: Shieldzies
4 out of 5 stars
4 out of 5 stars review

Great sleep

These pillows are plush. Great dense memory foam chunks that aren’t so big the pillow is lumpy but also not so small it packs into a brick. The cover has a nice quality feel to it and I like that it is zippered. They are on the thicker side, which I also like because I like to use one pillow. They are a little thick for my wife who likes to sleep with two. The only draw back if there is one is a light chemically smell almost like paint. It wasn’t noticeable unless I pressed my face into it and intentionally smelled it deeply. Even less noticeable with a nice pillow case. Overall very happy with these pillows!

Incentivized Review
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Oct 4, 2023
Reviewer name: Steph293
5 out of 5 stars
5 out of 5 stars review

Love it! 10/10

I am currently 36 weeks pregnant and absolutely loved this pillow. As soon as you lay on it, it adjusts to your body and feels super comfortable. The gel inside the pillow is always cool and being pregnant I am always sweaty and hot. This pillow helps me feel better through out the night and I get a much better rest!

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