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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 81-90 of 3,771 reviews
Dec 5, 2025
Reviewer name: Timothy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just like pudding!

If you enjoy falling asleep on a big sack of chocolate pudding, this pillow is for you. If you prefer rolling around in chocolate pudding, you may want to skip this pillow and purchase several industrial sized cans of chocolate pudding. I purchased both! And I wake up energized, refreshed, and covered in chocolate pudding. I'm more excited to start my day now, that even my slippery chocolate pudding covered hands not being able to open doors won't stop me! Seriously, can someone open the door for me?

Review from walmart.com
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Nov 19, 2025
Reviewer name: Mac
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Pros %26 cons

Pillows are nice with **-exception that they are not consistent with the memory foam filling--///- ie; one pillow is not as fluffy/full as the other-. Although zippers on the ends will allow you to add more filling if you want . ** Pillows are constructed pretty well overall, %26 price point is decent , (but Serta needs to not be so stingy with the memory foam filling.) **Maybe Serta could send me some extra foam.....**on the house** : )

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Nov 17, 2025
Reviewer name: mary
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It's much too soft there's not enough filling in there so there's no support I have to put two of those pillows together to get some support for my head and neck and I don't feel the cooling that it said it would give me and I'm surprised because that's sort of made by Serta but they're nice the good quality made it's just they're not cooling and they're not firm enough

Review from walmart.com
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Jul 5, 2026
Reviewer name: JESSICA
1 out of 5 stars
1 out of 5 stars review

I have been buying these pillows for years and have always loved them. I bought 2 packs today and when I took them out of the package, all 4 pillows smelled like paint. They also are not as thick as they used to be and are not cooling like the package says.

Helpful?54IPP9DRL5JC13767370453
Oct 5, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

My favorite pillow

Quite literally the best pillows I've ever purchased. They have nothing to do with cooling. They're still just the best pillows for me. Results may vary, just like beds, everyone is different. At the price point- these are high quality. Guarantee if you go buy some fancy $300 pillow, you will have a flat pillow in a year. Here you won't, and they're what? 6.50 each.

Helpful?54IPP9DRL5JC13767370453
Jan 3, 2026
Reviewer name: Katie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Turn around & walk away

These pillows are so soft to the touch and look super comfortable, however, they go flat and hard/stiff after laying on them a night or two. They're not worth the money or the stiff neck they'll give. Spend the extra on the nectar brand at Sam's, 100% worth it!

Helpful?54IPP9DRL5JC13767370453
Jan 12, 2026
Reviewer name: Amanda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Economical Solution

We bought these pillow when we were visiting family. All the pillows were older than us and flatter than rocks. So we grabbed these when we were grocery shopping. I try not to complain, I make solutions. These willows were good quality and made an economical solution.

Helpful?54IPP9DRL5JC13767370453
Jan 30, 2026
Reviewer name: Spped
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows - good not great

These pillows are very nice and have some heft to them. As for cooling, I don't think there is really a cooling pillow. I can flip a regular pillow just the same. These do seem nice, they hold their shape, great value, it would depend how attached to pillows you get. These are excellent for guest pillows.

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Feb 6, 2026
Reviewer name: V Oro
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Flat not full and firm and fluffy

I have purchased these exact pillows for several years. I have 4 bedrooms and these beds have 4 pillows each. I also purchase these pillows for my vacation home. When I purchased these pillows last week they seemed very light. Not heavy and full. I thought maybe they changed out the old chopped up memory foam and replaced it with a lighter upgraded version? I removed the pillows from the plastic and fluffed them up and shook them and massaged them… did all that I could think of to make them puff up. But that was impossible. They stayed limp and flat. I will not be purchasing these pillows again. I will return this last purchase.

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Feb 13, 2026
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best

I forgot that I got these exact pillows at sams as a gift a few years ago and spent two years trying to find the right ones when i got my membership i was so excited to find these and literally threw away my bjs ones that the feathers kept poking me from i purchased two weeks prior

Helpful?54IPP9DRL5JC13767370453