Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +1989 images
Sort by |
Showing 71-80 of 3,478 reviews
Dec 14, 2025
Vegas Crunch
5 out of 5 stars review

Verified Purchase

BEST PILLOW EVER

This not so basic pillow is absolutely the best pillow in my arsenal of pillows on my bed.. it’s very comfy and shapeable to contour to anyone’s liking..

Helpful?54IPP9DRL5JC13767370453
Jul 27, 2025
Mal
5 out of 5 stars review

Verified Purchase

Feels like a good quality pillow

It's like staying at a hotel, sleeping great and wishing to take the pillow home. Gives the right amount of support and flexibility I was looking for as a side sleeper.

Helpful?54IPP9DRL5JC13767370453
Nov 26, 2025
gkaddy
3 out of 5 stars review

Verified Purchase

Pillow is Ok but basically too soft.

Pillow is just OK. Seems to be made well enough. I like the removable pillow covering that you can take off and just wash it. We will keep them but they are basically too soft. They squish almost flat when you put your head on it.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 2, 2025
CheriD
1 out of 5 stars review

Verified Purchase

Use to get rid of unwelcome guests

It was uncomfortable to sleep with—extra firm, lumpy, uneven fill, no give like memory foam usually gives. It was an impulse buy I quickly regretted and promptly returned for refund.

Helpful?54IPP9DRL5JC13767370453
Nov 21, 2025
kkeither
2 out of 5 stars review

Verified Purchase

If you like flat pillows with no loft, these are for you!! Might as well buy those $5 pillows in the bins. Spend more money and get pillows that actually cradle your neck and head.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Dec 20, 2025
Karen
1 out of 5 stars review

Verified Purchase

The pillow was great for keeping my head cool during the night but the chunks of memory foam would spread out leaving nothing to support my head and neck. Very disappointing! Would not recommend.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 13, 2022
SG
1 out of 5 stars review

Verified Purchase

Less than stellar

Less than expected. Filling consists of chopped up pieces of foam and other material. Smells as if it was wet and has a mildewed smell. Less than spectacular. I would not purchase again.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 12, 2025
Kimberly
2 out of 5 stars review

Verified Purchase

They were flatened out because they rolled them up flat. I bought my first ones in the store, and ive had them at least 5 yrs and they are more plump than the new ones.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Jul 26, 2025
Carlos
1 out of 5 stars review

Verified Purchase

Don't waste your money! These pillows are full of little cut-up pieces of memory foam. you can literally feel the piece web. You put your head on it. i do not recommend it. The pillows came in an open plastic bag and had a horrible odor to them. Mine has strings hanging from it like it was just thrown together. Now i have to take time out my day to go return them. not a happy customer

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Sep 1, 2025
PJ
3 out of 5 stars review

Verified Purchase

Cooling pillow?

The never felt any cooling area on the pillow on either side. Im familar with cooling mattresses due to family and friends. This is not close. There is no obvious cooling gel as part of the pillow. I like the firmness of the pillow, but I could have paid less with a non cooling pillow. Doesn't work for me

Helpful?54IPP9DRL5JC13767370453