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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,719 ratings3,563 reviews
  1. 5 stars57% (4,418)
  2. 4 stars15% (1,168)
  3. 3 stars10% (779)
  4. 2 stars6% (466)
  5. 1 star12% (888)

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Showing 61-70 of 3,563 reviews
Feb 3, 2026
Pennye
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not what I expected

The pillow is basically flat. I was hoping for a fluffier pillow.

Helpful?54IPP9DRL5JC13767370453
Aug 10, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

They are on every bed in my home!

You cannot beat the price for the quality of these pillows. Great quality pillows! I literally have them in every one of my bedrooms in my home.

Helpful?54IPP9DRL5JC13767370453
Jul 5, 2026
JESSICA
1 out of 5 stars
1 out of 5 stars review

I have been buying these pillows for years and have always loved them. I bought 2 packs today and when I took them out of the package, all 4 pillows smelled like paint. They also are not as thick as they used to be and are not cooling like the package says.

Helpful?54IPP9DRL5JC13767370453
Sep 2, 2025
Christophe
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

A sheet has more support…

If you’re looking support to prevent neck, shoulder, &/or back pain do not walk away from these pillows… run! They are (to be polite) crap at best.

Helpful?54IPP9DRL5JC13767370453
Aug 30, 2025
CorgiMom
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Yikes!!!!

Worst pillows we have ever bought. They are not a solid form like most pillows but small pieces and they are extremely lumpy.

Helpful?54IPP9DRL5JC13767370453
Apr 19, 2026
anonymous
1 out of 5 stars
1 out of 5 stars review

Causes Neck %26 back pain

Please don’t even waste ur money, bought a nice new expensive comfortable mattress all to end up at the chiropractors office, if u have neck or back pain stay clear!

Helpful?54IPP9DRL5JC13767370453
Mar 14, 2026
RH
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Serta pillow uncomfortable

I tried using the pillow 1 night and it was very uncomfortable and really bothered my head and neck. I went back to using my old pillow.

Helpful?54IPP9DRL5JC13767370453
Jun 26, 2026
Wendy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Pillows come in little pieces in a pillowcase uncomfortable clumps up is not cooling is not soft is not comfortable. Worst pillow I’ve ever had.

Review from walmart.com
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Mar 30, 2026
eLBo
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

UNimpressed!

Very resonable price but not a good product at all -- not cool and not comfortable. The pillow got hot and lumpy after just one night.

Helpful?54IPP9DRL5JC13767370453
Jun 30, 2026
Esther V
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Comfortable Pillows & Price

Enjoying my pillows, but a little softer than I would like. So far I’m comfortably enjoying my purchase. Reasonable price for two/pkg. pillows.

Helpful?54IPP9DRL5JC13767370453