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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 51-60 of 3,478 reviews
Mar 16, 2026
BeBe143
1 out of 5 stars review

Verified Purchase

Pancake

These pillows are AWFUL. They’re fluffy after removing them from the packaging and letting them fluff. The moment you sleep on them, they become flat as pancakes. Two pillows isn’t as thick as one standard sized pillow. Poor quality product.

Review from walmart.com
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Mar 30, 2026
eLBo
1 out of 5 stars review

Verified Purchase

UNimpressed!

Very resonable price but not a good product at all -- not cool and not comfortable. The pillow got hot and lumpy after just one night.

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Apr 9, 2026
Chris
5 out of 5 stars review

Verified Purchase

Great firm pillows

I purchased 2 and came back to purchase 2 more pillows. $13 for two amazing pillows no wonder they sold out quickly.

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Apr 6, 2017
shorty
2 out of 5 stars review

Verified Purchase

Gel Memory Foam Pillow

Maybe I read the review wrong but I purchased these pillows for the cool gel effect. The pillow is very comfortable but unfortunately it does not get cool like I hoped it would. Excellent pillow if not interested in "cooling gel" effect of pillow.

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Oct 12, 2025
Kimberly
2 out of 5 stars review

Verified Purchase

They were flatened out because they rolled them up flat. I bought my first ones in the store, and ive had them at least 5 yrs and they are more plump than the new ones.

Review from walmart.com
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Aug 11, 2022
JayVee
5 out of 5 stars review

Verified Purchase

Sleeping

My husband was having neck pain with the pillows he was sleeping on, I purchased these not knowing anything about them, husband is sleeping better no neck discomfort, good purchase

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Jul 22, 2022
Disappointed
2 out of 5 stars review

Verified Purchase

Pillows stink. You'll need a waterproof cover

Pillows smell like chemicals.. BAD! Even after airing them out for 2 weeks they stink. But after 2 weeks and putting them in a protective pillow case and then 2 more pillow cases they're useable.

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reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 30, 2025
WalmartCustomer
3 out of 5 stars review

Verified Purchase

Pillow not terribly cool and stuffing got all smushed to back of pillow after first use. Trying to even it out left lumps. Ok if you like your head to dissapear into it if you sleep on your side.

Review from walmart.com
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Aug 28, 2025
The bread guy
3 out of 5 stars review

Verified Purchase

Price & Quality

The price was fair at time of purchase and was hoping for pillows that stay cool. Results were ok with these feeling cool but like most cheap pillows you’ll still find yourself flipping them often to stay cool.

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Aug 26, 2019
Macklyn
1 out of 5 stars review

Verified Purchase

Poor quality

Just after I bought this few weeks ago my husband layed on 2 of them and went completely flat already and the pillows at the seem was horrible and have thrown 2 away.

Helpful?54IPP9DRL5JC13767370453