The cooling Serta pillow is very comfortable and optimally plush and firm. I was looking for a change in our pillows as we had pillows that were really giving us neck aches as they were not firm enough and would sulk too deep when we slept. These pillow provide good cushioning to your neck while keeping your posture apt. I would recommend this product who are looking for something not too stiff and like moderately firm and plush pillows.

10/10 would recommend. I have been using these for about 2 weeks. I love that the pillow has a zipper- makes it really convenient to wash, and these wash so well! Even with washing and nightly use it is still soft and comfortable as ever. I took off one start because these aren’t really “cooling” like the label says, but still good nonetheless. Love that it comes with a 1 year warranty!

I like the degree of firmness with this pillow but what really bothered me was the outer material of the pillow. I wish that was a little softer. It kinda made the pillow feel a little harsh but I did like the firmness of the inside material. This is why I gave it a three star. If you are looking for a more firm pillow this one is definitely for you though. I just needed something with a softer outer material.

I expected not to like a memory foam pillow from previous experiences. I was wrong. This cluster foam pillow is nothing like regular solid one piece memory foam pillows. I like thin pillows and these are big puffy pillows, but when you lay down on it flattens perfectly to your head and neck. Slept like a baby the first night with them. Will definitely need to get more.

I slept on this pillow at my mother-in-laws and noticed I woke with no neck pain. She graciously ordered a set for me from Sams Club and had them sent to my house. They were there when I arrived back home after Thanksgiving. Now I have no neck pain.

I bought these pillows to get a better nights sleep as I seem to wake up a lot and sometimes with neck pain. The pillow is comfortable, but I cant sleep , well because the pillow seems to whisper all the bad memories of bad decisions, I've made in my life. Perhaps it's the memory foam, ...however the other pillow seems to have soaked in someone else's memories as I have never ever in my life , done some of the things that pillows suggests I did...its confusing.

This 2-pack is really nice as a set. The pillows were relatively cool however depending on the night you may need to flip them over. They are kind of medium firm and really comfortable to the touch. My concern is how they come out after several washes later.

Just received these pillows and I wasn’t exactly sure what to expect. They have like shredded memory foam/ cotton mixture inside that is more comfortable than your average cotton pillow. I would say the cooling aspect is sort of accurate I only had to flip the pillow once at night to stay cool. Overall I would say these make great pillow for a guest bed or as an extra on my bed as I don’t think I could sleep on it every night (I have a sensitive neck).

I had been searching around for a good pillow before I was given the opportunity to try one out for a review. I was excited to to try it out. I love the pillow! Its super comfortable. Its adjusts itself to my neck perfectly. I wake up with zero neck pain. Thank you for the opportunity to try it out.

This pillow is ah-mazing. My husband and I usually don't coincide with the type of pillows we use but this was a win. It's fresh, just the right amount of soft, and not too firm. I find that softer pillows quickly become shapeless and loose (or... baggy?) but this one has held up in firmness and shape pretty well for the 3 weeks of use it's had. This is the standard pillow size (not your king size pillows - boo!) But I like it so much that I'm willing to overlook that. My neck thanks this pillow very much 😅