The Serta cooling gel memory foam pillow is a new addition to the pillows on our bed. My husband and I have both used it and have both loved the coolness, and the fluffiness/plumpness of the pillow. It contours to your head/neck nicely and offers the user good sleep - no matter if it’s for a short nap or a peaceful nights sleep! I used the pillow to take a nap with my kid and even though he had me sleeping on the edge of the bed in the most awkward position the pillow made it so that I was able to actually fall asleep. It was very cozy and supported my neck - I didn’t wake with a kink! Highly recommend! Honestly, we love this pillow and will likely switch out our other pillows and make them all Serta cooling gel memory foam!

I'm fairly picky about my pillows. I don't like the ones that flatten and stay flat within a month. Feather filled are nice until they poke you. Some memory foam pillows are just too stiff. But this pillow is different. It's firm yet soft enough to cradle the head nicely. Distributes the heat away so well I don't overheat in the night, yet not cooling me down to the point I get cold. Only drawback I've had is that my teenager and dog keep trying to steal them from me! I might need to get more for them!

These pillows are not stuffed with the traditional stuffing. The memory foam makes them incredible. They are by far one of my favorite sets out there. They are not stiff but have the right amount of cushion to support my head while sleeping. I don’t wake up from having a kink in my neck from the support it offers, it’s just right. I would highly recommend, I will definitely be getting these in a King size.

I tried out these pillows for 2 wks. it’s a great pillow, but I don’t find it “cooling.” We had similar pillows from another brand prior to receiving these Serta pillows and it is clear that the Serta pillows are superior. The design is similar -both allow the user to adjust the pillow’s thickness by removing the internal materials to meet your needs, but this Serta pillow has a better outer casing that contributes to a cooler outcome. .

I love how this pillow doesn’t go flat through out the night. It has little foam chicks that you can build up and fluff easily. This makes it so the pillow doesn’t go flat. I sleep on my side and that has been amazing. The only down sides are the size is a queen. I prefer a king size. It also doesn’t stay very cool. I tend to sleep hot and would love if it stayed cooler through out the night.

I was really looking forward to using these pillows and after about a week, I’m not sold on them. It says it’s a gel memory foam pillow but as you can see in the picture, it’s made up of shredded foam particles. The problem with this is after you lay on it after awhile it flattens out and if you don’t fluff it back up, you wake up with a crick in your neck. I did give it 3 stars because of the cooling feature, which is a plus. My hubby gets hot throughout the night and this has helped. You can definitely feel the coolness at first touch.

It's pretty thick, and if it's the pillow I ordered I'd be surprised. Nothing said "cooling gel memory foam" on its packaging. I plan to call the 1800 number on the packaging. It's great for reading in bed, though. But it's too big for me to sleep on.

I am so impressed with this set of pillows!! They are the perfect amount of “fluff” mixed with the perfect amount of “firmness”! I’ve had the best sleep these past 5 nights than I have in a very long time! One of my favorite things so far about these pillows is that they do NOT get hot, so I haven’t had to flip them over and over to get them cool.they fluff right back up as soon as your head comes off of it. I love them!!

This pillow sleeps cooler than I would’ve expected. The protective layer on the case is pretty thick in comparison to other pillows, which is nice for the hypoallergenic factor. It is a bit ‘lumpy’ from the chunks of foam which makes the pillow itself high loft. It is comfortable if you need more support, after sleeping with it a few days I do see the pillow becoming a little more softer. The pillows themselves seem to be of much higher quality than you would get at another store for much more price difference for one pillow.

I become very attached to pillows and even though I was overdue for a new pillow I didn't think I'd find one better than the one I already had. The first night I wasn't convinced if I liked it yet, but on night 2 it was like it already remembered my head placement and hugged my head in all the right places (I'm a back sleeper). I'm a pillow flipper as well because I love the "cool side of the pillow" and it always provides me that cool feeling. My husband instantly loved his as well. Hes a side sleeper and flips a lot at night. A+ from us!