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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,737 ratings3,563 reviews
  1. 5 stars57% (4,425)
  2. 4 stars15% (1,171)
  3. 3 stars10% (783)
  4. 2 stars6% (468)
  5. 1 star12% (890)

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Showing 781-790 of 3,563 reviews
Sep 28, 2023
Reviewer name: Comfy and keeps cool
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

This is a standard size pillow that has a very nice cotton cover and a good quality zipper. There was no noticeable odor some of the memory foam items have when opened either. I was slightly worried these would be hard bricks but the foam inside is chipped up pieces instead of a solid piece of foam. They are very soft and they conform great to your head and support your neck well. I'm very happy and will definitely be purchasing more of these. I live in a very hot desert climate and they pillow don't hold in too much heat. Love them!

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Oct 14, 2023
Reviewer name: Joli J
2 out of 5 stars
2 out of 5 stars review

Uncomfortably Overstuffed

I purchased the Serta Gel Memory Foam Cluster Pillows with high hopes, but unfortunately, my experience hasn’t been great. These pillows are seriously overstuffed, which made it difficult to sleep comfortably. What’s worse, they caused an unnatural arch in my neck overnight, leading to neck pain in the morning. I had hoped that with time, they might become more comfortable, but that hasn’t been the case so far. I’ve used them for a while, and the issues persist. I’m disappointed with my purchase and would not recommend these pillows to others looking for a good night’s sleep.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the sleep experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 11, 2023
Reviewer name: EmLambert
3 out of 5 stars
3 out of 5 stars review

Average pillow

I have been using this pillow for about a week now. I was excited to see how fluffy the pillow was but after using it, the pillow becomes flat and does not offer a lot of support. The cooling feature of the pillow is average. The pillow does feel cool but once you put a pillow case on it, the pillow looses the cool feeling. Once the pillow sits for a while it will regain its shape again but does compress when in use.

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Oct 4, 2023
Reviewer name: Melly
5 out of 5 stars
5 out of 5 stars review

Amazingggg!!

If you like a soft pillow, this is not for you! This is a very firm pillow! Even though it’s memory foam, it’s cushiony but not soft. To me it is perfect! Had my doubts but after sleeping with them for the past 2 weeks, I am convinced these are my new favorite pillows!! Oh, and did I mention they actually are COOL?! 🧊

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Sep 25, 2023
Reviewer name: PetraLopez210
5 out of 5 stars
5 out of 5 stars review

Soft and cuddly

In Texas, these types of pillows is a must have. I received two of them and I loved laying my head on it. The other one i got to cuddle with. They are very soft and cooling. They are going to be a breeze to put in the washer as well! I live that they came with a care guide and a zipper cover.

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Sep 28, 2023
Reviewer name: kimba
5 out of 5 stars
5 out of 5 stars review

Sleep Amazing

These pillows are a literal dream come true. They offer amazing support without loosing any of their shape or going flat. My husband who sleeps with a cpap has always had trouble finding a pillow that works well with his setup, and once we started using these both he and i were completely hooked. We love that they keep us cool throughout the night so you dont wake up with a sweaty neck. Honestly I used to toss and turn and adust other pillow several time during the night, and this is the first pillow I have used where I do not have to do so. You will not regret getting these!

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Sep 25, 2018
Reviewer name: Christy74
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows

I bought these pillows a little over a month ago. I’ve been searching my whole life for the perfect pillow and I FINALLY FOUND IT! These pillows were a great bargain and they’re absolutely perfect.My daughter came for a visit and I thought she was going to steal one lol Guess I’ll be buying more.

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Oct 19, 2023
Reviewer name: Mary5
5 out of 5 stars
5 out of 5 stars review

Best option when looking for pillows

Excellent pillows! Slept like an angel. Very comfortable to sleep on. The cooling memory foam that it’s made out of makes it excellent if you want to have an amazing night rest. Love the fact that it never gets flats and it adjusts to all my sleeping positions! It is also a plus that they are 100% machine washable and haven’t lost their shape.

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Oct 18, 2023
Reviewer name: Frankenstein16
5 out of 5 stars
5 out of 5 stars review

Cool at the other side of the pillow!!

These are really great pillows to begin with. They do take about a week for them to break in and stop from smelling, but that's normal. I am a hot sleeper so this definitely did help keep me cool. They are really easy to wash. Definitely would recommend to friends and family.

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Sep 27, 2023
Reviewer name: ONgo
5 out of 5 stars
5 out of 5 stars review

Comfortable

My husband is very picky when it comes to his pillow and he told me love the pillows. It was soft and sturdy as well. It fits nicely around his head and allow him to sleep well at night. He had not woken up in the middle of the night with these pillows.

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