Living in southern AZ I'm always intrigued by a cooling product. I found my pillow stayed slightly cooler than my previous pillow but it didn't get as cool as I hoped it would. I felt the pillow was stiffer than I preferred but my husband loved it. It did have a very strong smell for the first few days but we were warned of that by additional material included with the pillows. After 3-4 days the smell is gone. Overall it's been a good pillow

Purchased these looking forward to the cooling and memory foam, however, these pillows were filled with torn up pieces of pillow filler. They had a very strong chemical smell to them. Very concerning considering that you would be putting your head and face on them and just breathing all the chemicals right in. Awful. Nothing memory foam about them. Nor are they cooling in any way.

The pillows don’t feel like regular pillows. They are somewhat lumpy, and had a really weird, chemical smell to them. I had to air them out for a few days in order to feel comfortable sleeping with them. Once I used, I slept great, they held up great and are very comfortable. Didn’t notice them to be extra cooling.

The pillows are exactly what they promise. Surprisingly cool throughout the night, and never flatten like some soft pillows. The pillow is soft enough to hug your head and neck, but it never got “flat”. We loved how big they were as well. Provided a cool, comfortable sleep and never missed. Wife loved how easy they are to wash.

The pillow feels nice to touch, but you can feel the small bumps that allow breath ability. The pillow does not feel cold or cool. The pillow is on the firmer side which is great for me and feels good. There are 2 zipper pillow cases covering the pillow filling inside. The outer case is soft with a ribbed texture.

Overall, the Serta Gel Memory Foam pillow is an excellent choice if you’re looking for firm cooling pillow. After using it for a week, I must say it helped with my sleep quality and the cooling gel helped regulated the temperature preventing overheating during night.

I received this pillow, and after several days of using it, I can safely say that it's a great product for its price to quality ratio. The memory foam provides good support for my head and neck and you can feel the coolness from the gel materials. We immediately washed the pillow and followed the instructions, It didn't loose its shape after drying up and the zipper cover is very well made. I've found myself waking up feeling refreshed and free of any stiffness or discomfort.

This pillow is super plush and well made! I don’t think it feels as comfortable as other memory foam pillows I’ve used in the past but it is very cozy which is why I gave 4 stars out of 5. It is nice that the outside portion zips so you could wash if needed!

I will start by saying that I’m very picky with my pillows and usually will only last one night before switching back to my old reliable. This Serta cooling gel memory pillow started out a little rough with the smell out of the bag. It was terrible and reminded me of alcohol. I unzipped and washed the outside layer and threw a pillow case on to give it a try. First night I struggled to get it to work with how I sleep and gave up. Second night had much more success l. The pillow deflated a bit and I found that perfect comfy spot and had an amazing nights sleep. This has already surpassed several others that I’ve tried. It’s now been about a week and still the pillow amazes me with how comfy it is. It does run slightly hot but not as bad as I assumed. I sleep with a fan which solves that easily. Overall this is a great pillow and I will be using this long term!

Night one with the pillow was so comfy! Very magical! The pillow doesn’t get “cool” but more is good at avoiding getting too hot, which is nice. I found that the pillow, while still soft and comfy, didn’t continue to offer the same fluffiness/support and comfort as it did on day one. I am a side sleeper and while comfortable, it wasn’t quite tall enough after several uses.