Thank goodness it comes with two pillows so you can combine the stuffing into one pillow and end up with a one regular sized/stuffed pillow. It’s falsely advertised as a “cooling gel” pillow. There is no cooling gel whatsoever in this thing. I have ordered this exact brand/pillow in the past from other sellers and I assure you, what I just received is NOTHING like the ones I have received in the past. This is the WORSE a foam chip pillow ever! And sleeps extremely hot.

I got these pillows as a sample and absolutely loved them. For a person like me thats has a lot of hair and sweats at night, these are great at keeping me cool. You notice the cooling effect immediately and it helps regulate your temperature for a better sleep. While they are a soft pillow they are also firm in the way that you don't sink. They are great at holding your weight up and reducing discomfort at night. They also come with a removable cover that can be washed and 1 year warranty. Definitely recommend.

I have been using it to sleep at night instead of my regular pillow. I gave it two stars because I would think it would be better being it says Gel pillow by Serta. To me it did not feel like any gel, it flattened on one side and puffy on the other side when layed my head on it so was uncomfortable, and my preference is not puffy pillows (this one was too puffy for me).

I have been using these pillows for about a week now and have really enjoyed them. I’m a side sleeper and I feel that they have enough neck support and can sleep comfortable without my head sinking into the pillow. It is the perfect balance, not too firm not too soft. I also appreciate the cooling effect as I’m a hot sleeper, it has really helped. It is definitely worth buying!!

The never felt any cooling area on the pillow on either side. Im familar with cooling mattresses due to family and friends. This is not close. There is no obvious cooling gel as part of the pillow. I like the firmness of the pillow, but I could have paid less with a non cooling pillow. Doesn't work for me

I used these pillows for more than a week before writing this review, just to make sure I could give an accurate one. I don't know if it was the pillowcase I used, but I did not find the "cooling" aspect to be noticeable, and it doesn't feel like memory foam to me. After the first night, I woke up with a crick in my neck, and having consistently and exclusively used it for several days, I can definitely say it has happened almost every morning since. People with other backs or necks than mine, or who sleep differently than I do, might have a totally different experience, though!

I really enjoy using this pillow. It offers a lot of support and stays cool. I like that it has a removable cover and comes with directions on how to properly wash the pillow. I have used other memory foam pillows in the past and they are usually too firm and hurt my neck. This pillow is not one big memory foam piece, instead it’s a bunch of little memory foam pieces. At first it is off putting because the pillow seemed lumpy but this actually makes the pillow more comfortable because it’s malleable and shapes perfectly to your head and neck. I highly recommend.

My husband and I have been sleeping through the night ever since we received these pillows! The shredded texture allows your head and neck to mold into the pillow and adjusts to your comfort. Highly recommend these for a good nights sleep! Great price as well.

It’s really hard for me to find a decently supportive pillow and I’ve had the same one for way too long. I felt there was adequate support with this pillow. I also seem to run hot at night and didn’t have that issue the first couple nights using this! The only downfall is I enjoy king size pillows so the smaller size is something I need to get used to. Otherwise I definitely recommend! My son ended up stealing the second on because he loved it so much!

First of all.. these problems are no cooler than any other pillow I've ever had.. in fact I felt they were warmer than some not advertised as cooling.. also they have a strange odor to them.. I wouldn't call the smell dirty but almost like some kind of weird chemical smell.. whatever it is it's strong .. they are fluffy for now but if I would have known that the cooling claim was false I would have never gotten them.. Serta dropped the ball on these.. cooling needs to be taken off the label.. I've only napped on them for 2 hours and I woke up quite hot wear my face was in contact with the pillow..