Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

Member photos

  • +1989 images
Sort by |
Showing 681-690 of 3,674 reviews
Jul 7, 2021
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these pillows

Love love love these pillows ! I'm not a fan of soft squishy plillows that bend during the night and fold if you're trying to sit up in bed. This have a medium weight to them and they are firm, but soft enough to use at your back as well as for sleep. I love the fact that air circulates through them but I did not find they kept my face cool, but you're certainly going to have hot, sweaty pillows anymore. I bought two more sets for my guest room. A great buy for the money. They include directions for laundering, also.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Oct 5, 2023
Reviewer name: Hudsons mom
5 out of 5 stars
5 out of 5 stars review

Perfect support

This pillow provides just the right amount of support while watching my little one during tummy time and while sleeping soundly through the night. It is the perfect blend of soft and firm while maintaining a cool temperature which prevents me from sweating.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Jan 12, 2026
Reviewer name: alisha
1 out of 5 stars
1 out of 5 stars review

worst pillow ever

worst pillow ever..it is not cooling, and in fact traps heat. it instantly smashes down flat wherever you lay your head. and it is lumpy when you run your hand over it. its not a normal pillow and i believe its made of chopped up/cut up pieces of foam..which you can feel (hence the lumpiness). horrible pillow all around..

Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: Mama C
5 out of 5 stars
5 out of 5 stars review

Good night rest

The Serta cooling pillow is a 2 pack which is great! These come with a warranty and directions on how to wash. The initial feel is very fluffy. I do notice at night when i adjust in bed they feel cool to the touch compared to my other pillows. I would recommend!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 9, 2023
Reviewer name: Ktlyn88
4 out of 5 stars
4 out of 5 stars review

Comfortable and cool!

I slept on this pillow for a week and I do not have any complaints! It is soft, cool, comfortable and lightweight! This would be great to use in a childs bedroom or for a spare bedroom! The only negative is the pillow is a standard size and I usually prefer a king size! You will not be disappointed!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Aug 31, 2019
Reviewer name: Redneck76
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Mmmmm....confusing

I bought these pillows to get a better nights sleep as I seem to wake up a lot and sometimes with neck pain. The pillow is comfortable, but I cant sleep , well because the pillow seems to whisper all the bad memories of bad decisions, I've made in my life. Perhaps it's the memory foam, ...however the other pillow seems to have soaked in someone else's memories as I have never ever in my life , done some of the things that pillows suggests I did...its confusing.

Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: MH
3 out of 5 stars
3 out of 5 stars review

Nice pillow

My husband and I used both of the pillows shipped for sleeping in bed. I gave it 3 stars because it is a little too “tall” for both of us. After using for 2 days he started having neck pain. I have been using for 3 days with no issue but it isn’t as comfortable as my other pillow with is not as tall. It is not good for a stomach sleeper but for sleeping on your back or side is pretty comfortable. My favorite use of the pillow is using it to prop myself up in bed to watch tv. Overall these are nice quality pillows.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 6, 2023
Reviewer name: Ash18
5 out of 5 stars
5 out of 5 stars review

A pillow with great support!

If you are looking for a pillow that is very firm and keeps its shape but also shapes to your head, you found a winner! This pillow gives my head a lot of support. It is honestly perfect for when I’m trying to keep my head up to read, watch tv, or something on my computer. I deducted a star because I’m not really sure what the “cooling” reference means as it has the same temperature as my other pillows.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Nov 5, 2024
Reviewer name: Simon
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Don't bother if you need a one piece pillow

When you purchase a MEMORY FOAM pillow you are expecting a pillow made form a single piece of memory foam, not made from countless small pieces (left-over cut-offs) of the foam. It did not mention this fact anywhere in the ad. Added to that, is the fact that, so-far, it has taken a week to get rid of the chemical smell they had - a smell still not fully gone.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Oct 2, 2023
Reviewer name: SBIXBY
3 out of 5 stars
3 out of 5 stars review

Decent pillow with coolness you can feel

Overall a great lumpy pillow. If your looking for a firm 1, pass on this. Allow pillow to air out and fluff up foe about 24-48. I think this helps unless you can air tumble in your dryer. I'm a side sleeper and this pillow provides decent support. To me the coolness was there and notice I didn't feel overly hot when I woke up. My husband's a back sleeper and said the same. Decent support. Nice fluff and is moldable to whatever you need. He didn't notice much coolness but did state he didn't feel hot either. I guess it's a win for us. I would just prefer a firmer type pillow.

  • +1 image
Incentivized Review
Helpful?54IPP9DRL5JC13767370453