My husband and I slept on the pillows a few nights. Pros they did not go flat and remained fluffy all night. The pillow did not get hot I generally flip my pillow throughout the night. I’m a side sleeper and it was the perfect firmness/ height for my neck.

I purchased the Serta Gel Memory Foam Cluster Pillows with high hopes, but unfortunately, my experience hasn’t been great. These pillows are seriously overstuffed, which made it difficult to sleep comfortably. What’s worse, they caused an unnatural arch in my neck overnight, leading to neck pain in the morning. I had hoped that with time, they might become more comfortable, but that hasn’t been the case so far. I’ve used them for a while, and the issues persist. I’m disappointed with my purchase and would not recommend these pillows to others looking for a good night’s sleep.

I have been using this pillow for just under two weeks now. This pillow is a shredded memory foam style pillow, and as with most memory foam products it takes some time for the smell to disappear. While it wasn't in use, I just left the pillow case and its protective cover off to allow it to air-out, and after two days the smell was gone. Some nights I have slept well using it, but other nights the foam seems to thin out where I lay my head so I wake up and have to flip my pillow to help disperse the memory foam shreds. Shredded memory foam is supposed to have a cooling effect, but I haven't noticed any difference in temperature between this pillow and my old, solid memory foam pillow. It's nice that this pillow has a protective cover you can remove, and the pillow containing the shredded foam also has a zipper that can be opened so you can add/remove foam to suit your fill preference. Overall it's an okay pillow. I'll probably alternate between several pillows I already own and this one, since no pillow ever seems to stay comfortable for me for longer than a few months.

First of all, let me start off by saying that the cooling feature actually cools and soothes me throughout the night. And the gel memory foam is soooo comfortable. I also love that it’s machine washable. This pillow actually stays fluffy throughout the night and doesn’t go flat like many others. I would definitely recommend!

It was used in the bedroom. I like that it doesn’t collapse. It is very comfortable and helped a lot when positioned around the neck. Usually wake up with neck discomfort, but not with this pillow. I highly recommend this pillow a lot!!!! Perfect for a good night sleep

Supportive. Luxurious. Machine washable. This pillow seemed too good to be true at such a great price point. The pillows are plump and soft all while maintaining great neck support. The cooling feature is slight and there are some initial lumps of stuffing that smooth out over time. Would recommend as an excellent choice for refreshing bedding in a guest room or even primary suite!

Serta Cooling Gel Memory Foam Pillow is one of the best pillows I’ve ever experienced sleeping on. Had one of the best nights sleep using this pillow. Very comfortable. Wish I would’ve discovered this pillow much earlier. If you are looking for pillows that will provide you with the best sleep ever..then you should definitely select these pillows.

Both me and my husband have taken each pillow to test it out. I was sleeping on it for about a week, i couldn't handle it anymore. I have neck problems since April, after car accident and still trying to find a good one. And this is not a good one for me, i was waking up with even more stiff neck and more pain. My husband tried it for 2 weeks, and was very happy to go back to his normal normal pillow, it doesn't provide any support that is needed.

These pillows are okay, probably something you can keep in the closet for when guests stay or break them in and keep them around for when you go camping. But I definitely would not use these as a nightly pillow, and they do not seem to have any cooling effect. I was only able to sleep one night on it and it hurt my neck terribly. I was in a car accident 4 years ago and had a neck injury, this pillow definitely does not support your neck the way you need it to.

Just received these pillows and I wasn’t exactly sure what to expect. They have like shredded memory foam/ cotton mixture inside that is more comfortable than your average cotton pillow. I would say the cooling aspect is sort of accurate I only had to flip the pillow once at night to stay cool. Overall I would say these make great pillow for a guest bed or as an extra on my bed as I don’t think I could sleep on it every night (I have a sensitive neck).