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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,737 ratings3,563 reviews
  1. 5 stars57% (4,425)
  2. 4 stars15% (1,171)
  3. 3 stars10% (783)
  4. 2 stars6% (468)
  5. 1 star12% (890)

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Showing 651-660 of 3,563 reviews
Oct 18, 2023
Reviewer name: RS
5 out of 5 stars
5 out of 5 stars review

Soft pillows

My husband and myself love these pillows, they are really soft on our heads, but not to soft just enough. Usually these type of cooling pillows are really hard, but not these. We cannot sleep without them now. I also added covers that I bought at sams and they are perfect matching.

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Jul 28, 2024
Reviewer name: Rtdbuild
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Attention pillow seekers

Pillow is above and beyong value for price, it doesn't feel like a airplane neck pillow foam type. It has chucks of foam tightly enclosed. It comes with a zippered pillow protector. Im not one for memory foam pillows but this one is very comfortable and cool. Great for back sleeping.

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Oct 4, 2023
Reviewer name: Dulce007
4 out of 5 stars
4 out of 5 stars review

Good Rest, Good Pillows

I’ve owned many diferente pillows through out my lifetime, and it’s only fair to give my opinion about these specific ones. FIRST the pillows come in the regular plastic bag wrap, nothing too fancy. I read on the packaging “COOLING,” that’s a win for me I don’t like being hot while I’m trying to take a Power Nap or sleep throughout the night. SECOND thing I noticed and liked was there was two pillows, affordable price by what I saw on the website. THIRD was both pillows already come with a zip-up pillow cover; that makes for longer lasting pillows, less dirt mites getting in the pillow and easier makes for easy cleaning I give these pillows a solid 9/10, they are comfortable, adjust to how I sleep. I also notice the pillows rise back up quickly, looks great on my bed. One con would be they are standard size however I feel them a tad smaller, may be the memory foam.

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Oct 4, 2023
Reviewer name: Michael
4 out of 5 stars
4 out of 5 stars review

Better than anticipated

It is not vacuum sealed and compressed so can be used immediately. Pillows were also not in airtight bag so they were not obnoxiously odorous. The foam is contained in an inner zippered bag so you can take some out if you wanted to adjust "fullness/thickness". Other foam pillows i've tried were too warm, but these i had no issue with. Put a pillowcase on and didn't notice the smell of foam. I was concerned it might feel "lumpy" but surprisingly wasn't an issue. No complaints after using for 2 weeks. Old pillow I would wake up with neck pains occasionally, but have had none with these.

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Oct 18, 2023
Reviewer name: BINS for the WIN
5 out of 5 stars
5 out of 5 stars review

Comfy cooling pillows

These Serta memory foam pillows are comfortable and provide proper neck support. I love this new pillow and the cooling feature is an added bonus. As the temps in Texas have been hotter than usual, this pillow came right on time! I have flipped this pillow many times during the night to enjoy the cooling effect. As far as as the memory foam features, it holds its shape very well and provides great support to the head and neck snd doesn’t allow any sinking in. Overall great pillow. The only disadvantage is I wish the pillow was bigger.

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Nov 21, 2025
Reviewer name: Susan
2 out of 5 stars
2 out of 5 stars review

Bad chemical odor

I bought two sets of this pillow. The first set I picked up from my local store and I really liked them. The second set was shipped to me and when they arrived they had a terrible chemical smell. I thought they would air out but no luck so I put them thru the wash cycle and the odor didn’t leave. I’m washing them a second time and if they still smell I guess they will go to the garbage because that’s not anything a person needs to breathe in all night while sleeping.

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Oct 10, 2023
Reviewer name: AM
5 out of 5 stars
5 out of 5 stars review

Worth it!

These Serta Gel Memory Foam Cluster Pillows are truly amazing. I previously used more firm pillows, but after using these pillows, they have become my preference because they give the perfect balance of support and comfort. They conform to the shape of my head and neck, offering the right support I need at night. The cooling gel-infused technology in these pillows is a game-changer too. I appreciate the quality of the pillows as they are well-made and durable, and they continue to retain their shape and support. I am definitely happy with my purchase. If you're in search of a high-quality pillow that will enhance your sleep experience, I highly recommend giving these pillows a try. You won't be disappointed!

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Sep 26, 2023
Reviewer name: DJ
5 out of 5 stars
5 out of 5 stars review

Wonderful product!

Absolutely love, love these pillows! My husband and I are amazed at how soft and comfortable these pillows are. The form did change a little over time but not like most of the pillows we have purchased in the past. I appreciate the removable zip cover to ensure an extra level of sanitation, due to us having allergies. We definitely love them in the summertime because they are cool and comfy at night.

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Sep 25, 2023
Reviewer name: PetraLopez210
5 out of 5 stars
5 out of 5 stars review

Soft and cuddly

In Texas, these types of pillows is a must have. I received two of them and I loved laying my head on it. The other one i got to cuddle with. They are very soft and cooling. They are going to be a breeze to put in the washer as well! I live that they came with a care guide and a zipper cover.

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Sep 27, 2023
Reviewer name: Sincerely CShaw
4 out of 5 stars
4 out of 5 stars review

Modern day softness

Straight out the box I noticed how fluffy these pillows are. Upon opening they are so soft yet have a little firmness which I love. The covers can also be washed which is a plus. Honestly the design looks so modern and with these you won’t have to buy several pillows for your bed. I may get 2 more and that’s it. I didn’t notice much of a cooling effect which was a little disappointing but overall a solid buy!

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