Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,737 ratings3,563 reviews
  1. 5 stars57% (4,425)
  2. 4 stars15% (1,171)
  3. 3 stars10% (783)
  4. 2 stars6% (468)
  5. 1 star12% (890)

Member photos

  • +1989 images
Sort by |
Showing 611-620 of 3,563 reviews
Oct 4, 2023
Reviewer name: EC
5 out of 5 stars
5 out of 5 stars review

Good cool pillow

I was surprised how “cool” it was even though it was memory foam. Usually with memory foam it can get pretty warm, especially if you use a fleece pillow case. But I didn’t sweat at all using it. It was also very supportive. I usually don’t like pillows that are very stiff since it tends to hurt my neck, but this pillow had a nice combination of maintaining support and conforming to my head/neck.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 30, 2023
Reviewer name: Mandurzzz
4 out of 5 stars
4 out of 5 stars review

Great intermediate pillow

The pillow is a little softer than what I prefer. However, my previous pillow continuously gets too plump after washing it. So even though this is a little softer, it’s been a but if help on my neck - not forced up so high. I lately have been using my and my husband’s pillow throughout the night - switching between them. This will be a great option for me as a quality pillow when I don’t need to be propped upright, like when watching tv in bed. I was surprised as it’s was not a piece of foam, but a bunch of foam pieces. So parent of why it’s a little softer and flattens a little more than I want. But still great

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Reviewer name: Jslong
2 out of 5 stars
2 out of 5 stars review

Too thin

When removing the pillows the package, I thought these were going to be great pillows. You can feel the cooling effect of the pillows. After sleeping several nights, the pillows were too thin and woke up every morning with a headache. As a side sleeper this pillow wasnt a fit for me.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 4, 2023
Reviewer name: Dani
5 out of 5 stars
5 out of 5 stars review

Finally, I've discovered the perfect pillow!

I've never been much of a pillow shopper, but gel memory foam combined with cooling features have truly made a significant difference. I adore the texture of this pillow; its the perfect balance between softness and firmness. Offers great neck support, no neck pain, allowing me to wake up feeling rejuvenated and prepared to tackle a full day of teaching. I particularly appreciate how the memory foam adjusts when I sleep on my back.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 26, 2023
Reviewer name: IrishMom
4 out of 5 stars
4 out of 5 stars review

Must try if you get hot at night.

Tried these out for one week just to really get a good feel of how they work. I get hot at night and I have been using a cool gel pillow for years but these cool gel pillows are amazing. I haven’t woken up hot or drenched in sweat around my neck all week trying these pillows out. They are comfortable and form around your neck and head depending on how you sleep. I do like that there is an extra zipped cover. The gel foam pieces are in a breathable cover and then there is another white breathable zipped cover over that one. I put another pillow case over both because I didn’t want to get the white cover dirty. I do like that these pillows are washable. I haven’t tried washing them but will. The instructions are very easy to follow if you do wash them.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 8, 2023
Reviewer name: Abby44
5 out of 5 stars
5 out of 5 stars review

Pleasantly surprised

I become very attached to pillows and even though I was overdue for a new pillow I didn't think I'd find one better than the one I already had. The first night I wasn't convinced if I liked it yet, but on night 2 it was like it already remembered my head placement and hugged my head in all the right places (I'm a back sleeper). I'm a pillow flipper as well because I love the "cool side of the pillow" and it always provides me that cool feeling. My husband instantly loved his as well. Hes a side sleeper and flips a lot at night. A+ from us!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 28, 2023
Reviewer name: Taluu
4 out of 5 stars
4 out of 5 stars review

cooling pillows

The pillow is made with memory foam so you have to like the way it feels. The foam has held its shape well and not flatten out. I can’t say it cooling because I’m usually hot all night and didn’t feel a difference. The foam pillow did not fit the lining so there is excess material on the sides, maybe in case it flattens out later. So far my favorite pillow at night.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 3, 2023
Reviewer name: Bowls
3 out of 5 stars
3 out of 5 stars review

Standard Pillow

These pillows are just ok. They are not super comfortable but comfortable enough. Sort of like a hotel pillow. I don’t think this would be a good fit for someone with neck issues. Although the pillow is ok, the filling seems to hold up really well! I have been sleeping with mine for about 2 weeks and the size and shape has not changed. Still plump.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: Coffee Lover
3 out of 5 stars
3 out of 5 stars review

Oddly comfortable

I just want to start by saying I generally prefer a medium of the road pillow between soft and hard. When I pulled this pillow out of the package I immediately assumed I wouldn’t like it because it feels a bit hard and lumpy. The filling is a bunch of indivisible pieces of foam which is why it feels lumpy to the touch. I was very surprised when I actually slept really well on this pillow. I did not notice it was any cooler then my normal pillows and it actually has kind of a funky odor that I assume with time will dissipate. It is pretty cool it’s 100 percent washable. The interior lining that holds the pieces of foam together seems thin so I wonder how many washes that would hold up to. This is actually a perfect pillow set to use for decorative pillows because of the firmness which is my intended use moving forward.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 27, 2023
Reviewer name: Minion
4 out of 5 stars
4 out of 5 stars review

Soft and comfy

Is soft but not as the feather pillows. I prefer this one instead of the feather pillows; easier to find a comfy position. Overall great price and quality, just had a plastic smell when opening the package, I left them out to vent in the sun and issue solve.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453