After only a few weeks of using this pillow I’ve noticed a big change in the quality of my sleep with regards to neck and back pain. Most mornings I wake up with soreness and pain in my neck but not since I started sleeping with this pillow. Unlike other pillows, this pillow provides a perfect balance of softness and firmness for neck and back support and comfort. Your head won’t easily sink into this pillow nor will it feel overly firm. The pillow seems to keep its shape really well but can be modified, if you prefer, given the memory foam cluster makeup. This is definitely something I will keep an eye on over time as other pillows I’ve tried don’t last very long or keep their shape. The cooling feature is nice and I can tell a difference compared to other pillows; however, it’s a small difference and doesn’t have the significant cooling effect that I expected. This is really the only characteristic of the pillow that I wish were better. With that being said, the pros far outweigh the cons. I like that this pillow has a machine washable cover that can be easily removed. Overall, this pillow is definitely worth purchasing due to its comfort, support, and material quality. I look forward to many more nights of better sleep and less neck/back pain.

I was surprised by the quality of these pillows. They have an outer cover with a zipper which is nice. It comes with instruction to wash them. They are soft but also firm. I had a good night sleep only using one of the pillows. I am a side and back sleeper. My husband also had a good night sleep and he is a stomach sleeper. They keep their shape nicely.

I bought these because of Serta name %26 stated cooling effect without reading any reviews. Within days of use, my face broke out with severe allergic reaction, presumably from the chemicals. I threw them away and the rash went away. I can't prove cause %26 effect but I wish I had read the reviews before being tempted by packagine and price.

10/10 would recommend. I have been using these for about 2 weeks. I love that the pillow has a zipper- makes it really convenient to wash, and these wash so well! Even with washing and nightly use it is still soft and comfortable as ever. I took off one start because these aren’t really “cooling” like the label says, but still good nonetheless. Love that it comes with a 1 year warranty!

These pillows are super comfy! They do not loose their shape and do not require fluffing, but are easy to fluff if you want to. Memory foam can get hot but the gel does provide a nice cooling feel. The zippered cover is easy to remove if you do not want to wash the whole pillow. A drink was spilled on one of our pillows and the whole pillow washed nicely. The dry time was lengthy but hopefully with the zippered cover the whole pillow will not have to washed often. All in all love these pillows and will purchase more for the whole family.

I ordered these memory foam coaling pillows by Serta because I am very picky with my pillows, and so are my kids. Upon arrival first thing I noticed was they were nice and thick, and medium firm, both a plus in my eyes! I took them out of the package and noticed they had a zipper that allowed you to wash them, second plus! The inside is chopped up memory foam pieces, not a solid slab of foam so that’s my first neutral. I was all set you use them the first night when my kids saw them… and just like that they both claimed one of them (they come in a two pack!) and have been sleeping great on them for about a week, which means I get better sleep in return, which is a win-win! They are great pillows and from a few picky pillow people, they are highly recommended!

These pillows are great! I am a frequent tower/turner in my sleep, and no matter what position I end up in, this pillow gives me the support that I need. I have been using them for a few nights now and definitely wake up with less neck discomfort. These pillows do feel cool to the touch but don’t stay as cool as long as I would have liked, and are comfortable to sleep on. They fully fit in a standard pillow case, and are firm enough where I don’t need to sleep with 2-3 pillows but just this one and possibly one other thinner pillow.

This pillow is ah-mazing. My husband and I usually don't coincide with the type of pillows we use but this was a win. It's fresh, just the right amount of soft, and not too firm. I find that softer pillows quickly become shapeless and loose (or... baggy?) but this one has held up in firmness and shape pretty well for the 3 weeks of use it's had. This is the standard pillow size (not your king size pillows - boo!) But I like it so much that I'm willing to overlook that. My neck thanks this pillow very much 😅

I tried these pillows for a few days before writing this review just to see how they would hold up. When I initially got them they were pretty firm and even after a few days they are still holding up pretty well. The cooling effect is very nice and I was able to get a good nights rest without feeling the need to change pillows throughout the night. I typically get really bad neck pain if my pillows are too soft, but I didn't have that problem with these. I also love how the outer cover zips off so you can wash it without worrying about damaging the pillow. Great pillows overall!

Received the pillow yesterday and air it out overnight. The pillow is surprisingly lightweight compared to other memory foam pillow. The firmness and thickness is perfect for what I need. I hope the thickness stay the same after using it for a long time. Coz so far I like it, it gives a good support for my neck and reduce the pressure or weight on my shoulder when lying down on my side.