I absolutely love this pillow set! It is plush, but not so thick that it will hurt your neck. The cooling feature is definitely a plus! I usually get hot at night, but sleeping on this pillow keeps my head cooler. I slept so well when using this pillow compared to the other pillows that I have on my bed. And Serta is such a great brand! I would definitely recommend this pillow!

I received the Serta Cooling pillow a couple of days ago. I was excited to try it out because I was interested in the cooling feature of the product. When I slept on it the first night it did keep my head cool which was exciting. However, the texture and feel of the pillow was all wrong for me. It felt clumpy my head sank into the pillow with not much give. Overall I would not recommend this pillow.

I expected not to like a memory foam pillow from previous experiences. I was wrong. This cluster foam pillow is nothing like regular solid one piece memory foam pillows. I like thin pillows and these are big puffy pillows, but when you lay down on it flattens perfectly to your head and neck. Slept like a baby the first night with them. Will definitely need to get more.

I used this pillow for absolutely everything! From studying, to lounging and the most important SLEEP! I can not rave enough on this amazing pillow set. It is so thick and hasn’t compressed like most pillow set you get. After days of just about continuous day and night use, they’re still fluffy thick and soft. I couldn’t live without these pillows. These are the million dollar pillows from a hotel comfort you need to have in your life.

My husband has been sleeping with these pillows for a few weeks now and loves them! They are semi firm once compacted but form to your head and offer great support. The cooling gel is a nice bonus he loves because is a hot sleeper and it helps keep him cooler.

I liked that they were puffy as soon as I received then. When using them they were comforting and craddled my head and gave me the support i neede. I woke up with no neck pain on the first night, which is a rare thing.The pillows are breathable because I didnt feel hot throughout the night. I just wished I washed them prior to using because there is a distinct ordor, but i washed them following the instructions in the packagaging and the ordor left. Very satisfied with the pilllows.

I used this product in our bed, and on the couch in our living room. First of all, this pillow feels firm at first, but the memory foam contours to your head and shoulders nicely which makes it really comfortable. I had a great time sleeping with this pillow and will definitely be using it as my main pillow for a while. I also don't have to fold it in half like I usually do with my other thinner pillows. It's firm but quite flexible.

These pillows are actually pretty comfortable. I have chronic shoulder and neck pain, so a good pillow is a must. These pillows are soft but quite firm which provides a good support for my neck. They are machine washable, and have a nice outer cover that zips. It does stay cool throughout the night so I’m not constantly flipping it over. In the week I’ve been sleeping on this pillow, I haven’t noticed it flattening much. The only thing I really don’t like about the pillow is the faint smell. When I first took it out of the package, the smell of the memory foam was strong. After a week, I still smell it but it isn’t quite as strong. Overall, I would definitely buy it again.

I received these pillows from Sam's Club to review. Here is my review on them. I was looking for something that would provide me with comfort and support for my neck and shoulders. I have been using them for a few weeks now and I am very happy with them. The pillows are soft and fluffy, but they also conform to the shape of my head and neck. They are not too firm or too soft, just right for me. They also stay cool throughout the night, which is a plus for me as I tend to get hot easily. The pillows come in a set of two and they are standard size. They fit well in my pillowcases and they look nice on my bed. They are also easy to care for, as they are machine washable and dryer safe. The only thing that I did not like about these pillows is that they had a slight chemical smell when I first opened them. However, the smell went away after I aired them out for a few hours. Overall, I would recommend these pillows to anyone who is looking for a comfortable and supportive sleeping experience. They are worth the price and they have improved the quality of my sleep. I give them five stars out of five.

These pillows seemed so promising. They are soft, yet slightly firm. The cooling gel had me excited they'd feel cool on my neck. Pillow was not cool, but didn't get hot. mediocre neck support. My neck hurt after the first morning but then it got better after a couple more nights of adjusting. Very average is all