I have used this pillow for about two weeks prior to writing this review. I am a hot sleeper and it most certainly cools and sleeps cooler than others I have used. It seems to hold its shape to a fault, though. The only reason it’s missing a star is that it needs “fluffed” before laying down or an impression where your head is will stay. This seems to make the pillow less supportive over time. Overall, I am happy with this and it is an improvement over the standard gel/foam pillows I have used before.

I received this product in exchange for a review. This pillow was used in the bedroom by both my wife and I. At first, when we opened the pillows we were surprised with how large they were and the first night was needed to “break it in” but day 2 and beyond, the pillows seemed to adjust to us (or vice versa) and we had comfortable nights sleep.

First of all.. these problems are no cooler than any other pillow I've ever had.. in fact I felt they were warmer than some not advertised as cooling.. also they have a strange odor to them.. I wouldn't call the smell dirty but almost like some kind of weird chemical smell.. whatever it is it's strong .. they are fluffy for now but if I would have known that the cooling claim was false I would have never gotten them.. Serta dropped the ball on these.. cooling needs to be taken off the label.. I've only napped on them for 2 hours and I woke up quite hot wear my face was in contact with the pillow..

My family is in love with these pillows! Not only do they keep cool at night, but they also keep their firmness. These are, by far, the best pilllows I have purchased in a very long time. My husband is extremely picky when it comes to pillows, and I constantly find that they have migrated to his side of the bed.

I'm a fan of memory foam but shredded foam behaves a little differently. Solid memory foam gives better support, whereas these have less of a memory foam feel. You kind of sink in and the pillow wraps around your head and touches the sides of your face, or else (like me) you end up folding and tucking and folding again trying to get support where you want it and then repeating that process every time you move. My sister is a bigger fan of shredded foam, and she would love these, so I think they're good for what they are (just not for me, I like a solid memory foam pillow vs. shredded). I didn't experience the cooling effect.

The pillow is firm but still soft. It provides more support than my more expensive pillow that I purchased. I prefer it over my memory foam one as well since that one is too firm. This pillow offers a nice medium and I sleep very well. I wouldn’t say it stays cool all night though which would be nice.

When i received this product i was actually thinking about buying some pillows for my daughters bedroom. Thankfully i received the Serta Gel Memory Foam Pillows. These pillows are very cushioned and very comfortable and very fresh my daughter loves them.

These pillows seemed so promising. They are soft, yet slightly firm. The cooling gel had me excited they'd feel cool on my neck. Pillow was not cool, but didn't get hot. mediocre neck support. My neck hurt after the first morning but then it got better after a couple more nights of adjusting. Very average is all

I’ve often found that pillows are a difficult buy, particularly since everyone has a different sleep positions. I’m a side sleeper and my wife is a back sleeper. We had a good nights sleep which is unusual with a new pillow. Not sure how these would work with a stomach sleeper but these are hotel grade at a good price.

I was excited to try these new pillow from serta becuase of the cooling effect. I am very pleased to say that they are indeed much cooler than feather or alternate fill pillows. I tend to sleep a little on the hot side and noticed an imediate difference the first night. The size of the pillow was a little small for my liking but the gel memory foam is realy comfortable. It's not the perfect pillow but I am definatley sleeping better at nights.