I was really looking forward to using these pillows and after about a week, I’m not sold on them. It says it’s a gel memory foam pillow but as you can see in the picture, it’s made up of shredded foam particles. The problem with this is after you lay on it after awhile it flattens out and if you don’t fluff it back up, you wake up with a crick in your neck. I did give it 3 stars because of the cooling feature, which is a plus. My hubby gets hot throughout the night and this has helped. You can definitely feel the coolness at first touch.

This is a really good pillow. Not only is it comfortable, it also keeps me cool. It even works through my pillow case. It is maybe a little firmer than I would prefer, but it still works well enough for me. The only thing I didn’t like was it had a chemical like smell out of the bag, but it wasn’t too strong and it went away for me after a few days.

They are great pillows. Very comfortable, nice cooling feature. The reason for 4 rather than 5 stars is as a primarily side-sleeper, it didn't feel that comfortable for me personally. My husband on the other hand has really enjoyed using them (sleeps every direction) so if you are a side-sleeper that needs a harder pillow, this isn't for you. But otherwise quite comfy. It reminded me of 4-star hotel pillows.

After opening the package there were two queen sized pillows, both were clean. I liked that there was a separate insert inside of the outer white cover, both come with zippers which makes it convenient to wash. Inside of the insert appears to be shredded blue foam. I slept good throughout the night with no aches in the morning which is a plus. Did not notice much of a difference of cooling temperature. Overall a good pillow that molds to the shape of your head.

When i received this product i was actually thinking about buying some pillows for my daughters bedroom. Thankfully i received the Serta Gel Memory Foam Pillows. These pillows are very cushioned and very comfortable and very fresh my daughter loves them.

The Serta cooling pillow is a 2 pack which is great! These come with a warranty and directions on how to wash. The initial feel is very fluffy. I do notice at night when i adjust in bed they feel cool to the touch compared to my other pillows. I would recommend!

Pillow is above and beyong value for price, it doesn't feel like a airplane neck pillow foam type. It has chucks of foam tightly enclosed. It comes with a zippered pillow protector. Im not one for memory foam pillows but this one is very comfortable and cool. Great for back sleeping.

I'm in love with these pillows. My 4 year old co-sleeps with us and so I'm always awakened by a fiery inferno of body heat. These are SOOOO cool and comfortable. On top of that, I have the problem that I have to have my head propped up because of my sinuses and I can never find a good balance between firm and soft for my neck. This supports your neck, but also sinks in enough to be soft and not just laying on a rock. Huge fan of these, they come in a two pack, and my husband tried to steal one. I told him no.

The serta gel memory foam pillow is the best pillow I have slept on. It is unlike any other pillow I have tried before. It has a foam material that provides a firm and bouncy support, and a grid layer that adapts to my head and neck shape and pressure points. It feels soft and smooth on my skin, and it allows air to flow through it, keeping me cook and comfortable. It os also durable and easy to clean. It is worth every penny and I would not trade it for anything else.

I bought these pillows for my mother, who is getting older and sleep sometimes is evasive. She said that these are the nicest pillows she has ever had in her entire 70+ years. I purchased them in the first place because my husband and I had a pair and felt the same way. They are the bomb!