I was a little skeptical at first, but I was surprised how well the cooling “system” works on this pillow! I used it with a pillow case and without and that does make a slight difference but a thin pillowcase would be a perfect option. I love how the pillow comes with a removable cover for washing and allows your to see the cooling elements - it’s pretty neat! I do prefer firmer pillows and this is more on the softer side. Other than that, I give it 5 stars for doing exactly what was advertised!

Serta Gel Memory Foam Cluster Pillows. Once you use you can’t go back! Cooling pillows I hate having to flip my pillow all night long to feel the coolness. No more need to do that. Also no need to fluffy or smash or beat the pillow onto a shape, it bounces right back to its fluffy fullness. 10 out 10 would buy again and for others as well!

I have been sleeping on the memory foam cooling pillows for a couple days now. I like the firmness of the pillow, which is a moderate level, not too firm and not too soft. We live in California, so even though it’s fall it’s still hot, I like the cooling feature because the pillow doesn’t absorb heat, making it quite comfortable. I really like that the pillow has a removal case with a zipper which can be washed keeping the pillow cleaner and smelling good longer.

The Serta Gel Memory Foam Cluster Pillow is a solid medium-firm pillow that we used on our Queen bed in the guest room. If you prefer a firm pillow, like my wife and I do, then this is probably not going to meet your requirements. However, if you prefer a medium to soft pillow, you can't get much better than this. The pillow is well constructed and feels great in the hands and against your head. As for the cooling, I would say that it's adequate, but not as effective as some other pillows at a higher price point. In conclusion, these pillows are great for those looking for a medium to soft pillow that's durable and offer some cooling while you sleepp.

When I first opened this pillow, I was excited. I sweat at night, and was excited to try out the cooling pillow. The pillow is soft, and the first night it felt great. But overtime I noticed my neck hurt because it was too fluffy and I didn’t notice anything cooling about this pillow at all. It has lost some of its fluff over time, but it’s just not comfortable to me. It’s also pretty small if you’re use to a king size pillow. This is only about 3/4 that size. If you like memory foam, you’ll most likely enjoy this pillow. For me, it was just a little too fluffy for my neck.

My husband and I could be classified as pillow snobs. We have bought many brands, styles and paid a wide range of price points. While this isn’t my FAVORITE pillow of all the ones I have, for the price, it’s excellent! The material inside reminds me of the “my pillow”. It is very easy to fluff back into shape and does not make you super hot if you’re a belly sleeper.

Serta cooling gel memory foam pillows work great! My husband gets night sweats and he was so excited when we got these. The cooling effect is awesome!! The gel makes the pillow very comfy and definitelyhas kept up the shape.Would definitely recommend!

I have tried many different types of pillows because I am a side and stomach sleeper. When this pillow arrived I expected it to be a one piece memory foam pillow, which haven't worked great for me in the past. This is much different, in a good way! It's pieces of memory foam within two cases, giving it the ability to shape as needed. Machine washable, good fabric, with nice zippers. I've used it a few nights now and overall am loving it. No neck pain in the morning and fills in for nice support. My husband also has used it and said it's worked well. He's a back and side sleeper. It doesnt have a super cooling effect but wasn't too warm. Would recommend.

The pillows are really nice. They feel like the my pillow, which we really like the texture of. The cooling feature is interesting and the pillows do feel slightly cool. I like the thick cover on the pillow. My only complaint is I like my pillow a little more firm/big.

These pillows are quite comfortable. They are filled with a foam material that keeps the head and neck supporter without allowing sinkage or going flat. The pillows are not too soft or too firm. They are a really supportive medium. The only complaint I have with these pillows is the cooling effect. While I think these are great pillows I do not really feel the cooling effect from them. I tried them with and without a pillow case and there really was no difference. I am not a hot sleeper so these pillows are great for me.