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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 471-480 of 3,771 reviews
Oct 4, 2023
Reviewer name: Jared
5 out of 5 stars
5 out of 5 stars review

Great Firm Pillow!

This pillow is a great size for standard pillow cases and is quite fluffy!! If you like a firm but soft pillow, this is for you!! I don’t know if it necessarily cools, but it certainly doesn’t get warm, and our family loves that!!! It is a steal for the price and definitely worth a shot if you love a firm pillow.

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Sep 25, 2023
Reviewer name: Cooling pillow
4 out of 5 stars
4 out of 5 stars review

Serta cooling pillow

I have slept with this pillow the past 3 nights. It is a very comfortable pillow and would have recieved 5 stars, but the cooling effect is not exsistant. I think the cooling effect would be a fantastic idea just doesnt work in this pillow. Other then that great product my sleep was normal.

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Oct 4, 2023
Reviewer name: Mickey
5 out of 5 stars
5 out of 5 stars review

Comfy

I liked that I could mold this pillow almost any way I wanted, it made it really nice if I wanted to change positions. Overall it was really comfortable and I really enjoyed it. You can feel the pieces that are inside and I thought I wouldn’t enjoy it because of that but it didn’t stop me from loving these pillows.

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Sep 28, 2023
Reviewer name: ajarrard
5 out of 5 stars
5 out of 5 stars review

Cool and comfortable pillows

I really like these pillows they are large and oversized, after receiving my pillows. I used them and I would say they reminded me of hotel pillows. They are very comfortable and they do keep you cool while sleeping. I would definitely buy them again.

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Oct 7, 2023
Reviewer name: Julie R
3 out of 5 stars
3 out of 5 stars review

Good for back sleepers

This pillow is comfortable and the memory foam forms to head/shoulders well but can become thin after laying for awhile or on side. I am a side sleeper, shift positions overnight and need a very firm, thick pillow. The Serta Cooling Gel memory foam seemed more comfortable when I was sleeping on my back rather than side. I also used it as a body pillow between legs and it worked great. It has easy wash and care instructions. Overall good pillow but would not recommend for side sleepers - better for back sleepers.

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Sep 27, 2023
Reviewer name: Veron
4 out of 5 stars
4 out of 5 stars review

Good

I've been on a hunt for the perfect pillow for a few years now. I was super excited when I founf out that this pillow is part of a twin pack. With that being said, the quantity of the pillows are pretty good. I like the thickness of the pillows. They feel like a medium to firm density. It's comfortable if I rest my head in the center of the pillow but if I sleep with my head rest towards the very bottom of the pillow I'd wake up with a little headache. Im sure this is due to my existing health conditions that's already affecting my head and that is why I'm searching for the perfect pillow in the first place. As far as the cooling affect...I cant really tell because I'm always cold therefore, I don't sweat much when I sleep. Overall, the pillow is well made and i enjoyed sleeping on them!

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Oct 11, 2023
Reviewer name: You can count on Serta
3 out of 5 stars
3 out of 5 stars review

A solid medium to soft pillow for a great value.

The Serta Gel Memory Foam Cluster Pillow is a solid medium-firm pillow that we used on our Queen bed in the guest room. If you prefer a firm pillow, like my wife and I do, then this is probably not going to meet your requirements. However, if you prefer a medium to soft pillow, you can't get much better than this. The pillow is well constructed and feels great in the hands and against your head. As for the cooling, I would say that it's adequate, but not as effective as some other pillows at a higher price point. In conclusion, these pillows are great for those looking for a medium to soft pillow that's durable and offer some cooling while you sleepp.

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Sep 27, 2023
Reviewer name: Organized Mama
4 out of 5 stars
4 out of 5 stars review

Great pillow, maybe not cool

This is a great quality pillow. I haven’t actually noticed a “cooling” effect but I am a very hot sleeper. Other than that I do still think this is a great pillow, it is dense without being too firm and feels like it will last quite awhile without losing shape. I will likely purchase more in the near future.

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Oct 4, 2023
Reviewer name: meadnl89
2 out of 5 stars
2 out of 5 stars review

Dissapointing

I was very excited about these pillows. They look great upon arrival and seem very cozy; however, the material appears to be "chunky" instead of one solid material. This tends to shift around while your sleeping leading to discomfort over time. Also, that material on the outside makes a scratchy noise when you shift. As a light sleeper, this was a major problem. Also, the design is supposed to be cooling but it felt like they ran hotter than my other pillow that I was using prior to these. The price is great but I wouldn't recommend this.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Sep 29, 2023
Reviewer name: Cool Comfort
5 out of 5 stars
5 out of 5 stars review

My Serta Gel Memory Foam Cluster Pillow Experience

The Serta Gel Memory Foam Cluster Pillow is a MUST for a good nights sleep! I received my 2 pack almost a week ago and I've been loving them ever since. The pillows have just the right combination of softness, firmness, and contouring. I usually toss between sleeping on my back or side and this pillow fits my needs in either position. It really keeps me cool at night and I have noticed that I'm falling asleep quicker and not tossing AT ALL throughout the night! I recommend this pillow to anyone as this pillow makes sleep truly a dream.

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