This pillow is comfortable and cool. It comes with a zippered protector that is washable, and the entire pillow is also washable (which is a huge plus when you have kids and pets like us). I woke up feeling well rested, I often wake up with a sore neck and finally didn’t! The pillow is soft and fluffy but skis perfectly firm. Overall great product.

This pillow has a nice plushy feeling to it. You can definitely tell just by looking at it that it is comprised of memory foam. My personal preference is more of a firmer pillow, which with the versatility of a memory foam you could adjust the stuffing to make it more or less firmer to your liking, which is nice.

Hubby and i needed some new pillows when we bought a new bed and we got these for only $10 after taxes and loved them so much when a few months later i realized they still had them for that price i bought another set. Our bed is the most comfortable place to sleep and these pillows help that even more! My husband now doesn’t complain of “bat man neck” hahah

These pillows are soft, plush and comfortable. I like that is has a zip cover for easy washing. The only thing that I didn't like is that it the pillow itself doesn't do a good job on cooling. There is bits of gel foam instead of one flat cooling gel pad. At the price point and overall comfort of the pillows I give them 4 stars. I would purchase more for myself but not for my husband who gets hot at night.

I have used the pillows multiple times over several days and can attest to their high quality. Each pillow provides ample support for my neck regardless of my body position. There is just the right amount of give that keeps my neck in the right position. I didn't really notice any cooling provided by the pillow but it did not feel hot either. I would say it's a great pillow for lounging.

Great little pillow. I was a bit disappointed that the pillow didn't stay cool since it's cooling gel. My purple pillow is cooler. It kept it's form nicely. Wish it had a little more poofiness, seemed flimsy for memory foam. I was happy that I woke up without a jeadache from it losing height and form.

I have used these pillows for a few nights now. Very soft and comfortable. There is not as much memory foam as i prefer, it is more of a fluffy pillow than memory foam in my opinion. It does provide a nice cooling effect. Very good deal for the price and ive never had bad experience with serta pillows before. I would recommend this product if you like a partial memory foam partial fluffy pillow.

BEWARE! My pillows came in semi opened bag not with the big label like is shown...and pillows are not what I expected. They are heavy and not cooling at all, I had bought a pillow years back that I loved so much and unfortunately I left at an airbnb. So I thought maybe this pillow would do but no...I hate that its not cooling. Ugh, I'm mad at myself for ordering them.

They smelled terrible when I opened the box but the smell went away after a few days. I couldn’t really tell that it was a cooling pillow. Aside from that it is a little firm for those that like firm pillows. I did like the pillows and would buy them again.

Honestly these are decent pillows. Comfortable and definitely don’t get overly hot when you lay on them. As for “cooling” though I would say they stay cooler rather than actively offering any sort of cooling. Perhaps the wording is a little ambiguous here. If you prefer a firm pillow like me, these are not for you - these are definitely far softer of a memory foam than I am used to - but for someone that likes spongy pillows this is definitely a great fit. I like that there’s detailed instructions for washing and a zip to make it extra easy. Not bad, just not personally my ideal type of pillow.