This pillow was definitely cooling but very thick and bulky. I like my pillows to have a little squish, as I’m a side sleeper, and this pillow was a little too stiff for me. The back sleeper in my family however loved it. Highly recommend a good pillow case that allows for breathing.

After only a few weeks of using this pillow I’ve noticed a big change in the quality of my sleep with regards to neck and back pain. Most mornings I wake up with soreness and pain in my neck but not since I started sleeping with this pillow. Unlike other pillows, this pillow provides a perfect balance of softness and firmness for neck and back support and comfort. Your head won’t easily sink into this pillow nor will it feel overly firm. The pillow seems to keep its shape really well but can be modified, if you prefer, given the memory foam cluster makeup. This is definitely something I will keep an eye on over time as other pillows I’ve tried don’t last very long or keep their shape. The cooling feature is nice and I can tell a difference compared to other pillows; however, it’s a small difference and doesn’t have the significant cooling effect that I expected. This is really the only characteristic of the pillow that I wish were better. With that being said, the pros far outweigh the cons. I like that this pillow has a machine washable cover that can be easily removed. Overall, this pillow is definitely worth purchasing due to its comfort, support, and material quality. I look forward to many more nights of better sleep and less neck/back pain.

The gel-infused memory foam in this pillow is a game-changer. It provides exceptional support to my head and neck, ensuring I wake up feeling well-rested and free from any neck pain or discomfort. The cooling gel feature is especially impressive, as it helps regulate temperature throughout the night, preventing overheating and night sweats. The pillow's cover is soft, removable, and easy to clean, which makes maintenance a breeze. What sets this pillow apart is its durability; it maintains its shape and support over time, ensuring a long-lasting investment in better sleep. Serta's reputation for quality and comfort is certainly upheld with this pillow. While it might be a bit pricier than some alternatives, the difference it makes in sleep quality is undeniable. If you're looking for a pillow that offers superior support, cooling comfort, and lasting quality, the Serta Gel Memory Foam pillow is an excellent choice. I highly recommend it for anyone seeking an upgrade to their sleep experience.

When I ordered this memory foam pillow, I expected the standard brick, single piece of memory foam but was pleasantly surprised it was more reminiscent of a traditional pillow with a couple quirks. Very very fluffy, and very supportive. I opened up the pillow protector to see that inside were clearly off cuts from their mattress production. And I LOVE that! Clearly a sustainable initiative to try to reduce production waste - something I can stand by. I traditionally use basically no pillow - my arm and a very thin down alternative pillow is my go to - but after using this for a week, I see the positives. It is especially nice for propping yourself up before bedtime while reading. Very comfortable. My husband, who usually has to use two pillows, loves this pillow. This single pillow has replaced his two and he is thrilled that they don't slip away from each other during the night. I am very interested to see how they wash, but I am very hopeful. The materials all seem very robust.

Oh man, these pillows came in yesterday, and let me tell you: they are the BEST! First: they stay nice and cool at night (which, for me, is a VERY big deal). Second: they cradle my head as gently and lightly as an angelic mother cradling her most precious child. And finally, thirdly: these pillows are perfectly sized to fit my bed. That may sound minor, but I assure you, as someone who has been the recipient of some big ol' king-sized "donor" pillows, that it is in fact quite impactful. Overall: 5/5 stars, would buy again.

These pillows are soft, plush and comfortable. I like that is has a zip cover for easy washing. The only thing that I didn't like is that it the pillow itself doesn't do a good job on cooling. There is bits of gel foam instead of one flat cooling gel pad. At the price point and overall comfort of the pillows I give them 4 stars. I would purchase more for myself but not for my husband who gets hot at night.

I have been using the Serta cooling gel memory foam pillow every night for about a week and it did not disappoint, not only is it cooling the entire night but it also holds it shape well but is not so stiff that you hurt your neck . When opening the pillows they did have a chemical smell but it went away after the first night Overall I would definitely recommend if you are looking for a supportive pillow but not a brick

Affordable, comfort, quality and supportive. I would definitely recommend this pillow for anyone looking for a bargain but you’re not having to give up the quality. Very comfortable and breathable. This pillow is great for cuddling and support while sitting in your bed. You will not be disappointed.

Great little pillow. I was a bit disappointed that the pillow didn't stay cool since it's cooling gel. My purple pillow is cooler. It kept it's form nicely. Wish it had a little more poofiness, seemed flimsy for memory foam. I was happy that I woke up without a jeadache from it losing height and form.

I was so excited to receive this pillow. My husband is like a human radiator, so I was excited to find a product that could help him sleep comfortably. He’s enjoyed using this pillow and we were pleased there was not any odor as I’ve seen mentioned in reviews for similar products.