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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,737 ratings3,563 reviews
  1. 5 stars57% (4,425)
  2. 4 stars15% (1,171)
  3. 3 stars10% (783)
  4. 2 stars6% (468)
  5. 1 star12% (890)

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Showing 451-460 of 3,563 reviews
Jan 15, 2023
Reviewer name: bpita
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Flimsy pillows

I had bought Serta pillows in the past that were good for their price. Unfortunately these were a good price but not good pillows. They're very flimsy

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reply from Serta Team

Hi there! We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 31, 2019
Reviewer name: BB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hard as three-year-old fruit cake.

When they arrived, I expected to sink into a delightful cloud. I couldn't wait! THUD More like concrete. Epic disappointment. Needless to say, I plan to return them.

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Nov 5, 2024
Reviewer name: Grnswan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows

The best 10 bucks spent on anything. I wasn’t looking for pillows, just sort of grabbed them. So glad I did! If you like flattish down pillows, this is it!!

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Oct 15, 2023
Reviewer name: Sam
5 out of 5 stars
5 out of 5 stars review

Highly recommend

Very soft and a much relaxing night of sleep. Keeps you cool all through the night but not too cold. Perfect amount of filling inside and no need to adjust. My husband also loves it and says it's one of the best pillows he has ever had.

Incentivized Review
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Jan 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Strong chemical smell

The pillow has a strong chemical smell. I bought this pillow in 2022 and they were great but now they go flat right alway. The worst part is the smell of the pillow. Don't buy!!!!!!

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Oct 26, 2023
Reviewer name: Javier
5 out of 5 stars
5 out of 5 stars review

Is awesome pillows.

Pillows were supersoft and comfortable slept really well. They kept cool throughout the night didn't make me sweat. Awesome pillows thinking of buying a couple more for the family. Memory foam a plus.

Incentivized Review
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Sep 26, 2017
Reviewer name: Lauracro
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillows. Cool relief for hot sleepers.

I bought these for my sister, because she fell in love with mine. My temp is all over the place at night, so I can flip top the cool he'll side or the memory foam side. Plenty of support, but no unnatural angle to my neck.

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Oct 5, 2023
Reviewer name: MB
3 out of 5 stars
3 out of 5 stars review

Serta Cooling Pillow-Soft but has Chemical Smell

When unpacking the pillow from the plastic, I immediately noticed a strong chemical smell. I left it to air out for 3 days and it was still strong. I used a pillowcase which helped with the smell but unfortunately did not completely mask the scent. I have cooling pillows and did not notice any cooling aspect of this specific pillow. The pillow itself is not uncomfortable or too firm, but it is made out of foam pieces not a singular piece of foam.

Incentivized Review
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Oct 3, 2023
Reviewer name: PS
5 out of 5 stars
5 out of 5 stars review

Great sleep. Awesome price!

These pillows are an amazing deal for the price. You get 2 of them. They are both form fitting & cooling. The memory foam is shredded pieces which makes it easy to shift and adjust to your needs. After several nights the memory foam still fluffs back up to its shape rather than falling flat. They each come with a washable cover which is super helpful in keeping the pillow fresh & clean for a great night sleep.

Incentivized Review
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Oct 4, 2023
Reviewer name: Quality firm pillows
4 out of 5 stars
4 out of 5 stars review

Good Quality. A little firm.

We used these pillows for our daughters bed, where I often end up sleeping. They were quality but a little too firm for my personal preference. They were definitely better than the cheaper pillows we typically use for their beds and I did notice I did not need to flip them to a cool Side through the night in a bedroom that typically gets warm at night.

Incentivized Review
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