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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 441-450 of 3,771 reviews
Oct 24, 2023
Reviewer name: shirefam
4 out of 5 stars
4 out of 5 stars review

Nice firm pillow

I have tried this pillow out for about a week now. It is too full for my liking. My husband however likes it, but he needs a pillow that is more full and firm. It is nice that it has a zip off cover that can easily be washed.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Aug 29, 2024
Reviewer name: Debbie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible pillows

Bought four of these for me and my husband. First night was horrible. They go flat very fast. Not cooling at all. Save your money. They're not worth it.

Helpful?54IPP9DRL5JC13767370453
May 29, 2017
Reviewer name: bfCar
5 out of 5 stars
5 out of 5 stars review

Great Value

Bought a 2 pack several weeks ago. A firm pillow that took a few nights to acclimate to but now we find these pillows to be very comfortable. A great value compared to some pillows being advertised on radio and TV.

Helpful?54IPP9DRL5JC13767370453
Feb 11, 2024
Reviewer name: DHS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great

I received a pair of standard size satin pillowcases as a gift and these pillows fit great. Very cool to rest your head on. The first two times I used them, seemed like a chemical smell. I would recommend to air out a couple of days.

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Oct 24, 2021
Reviewer name: Razr
1 out of 5 stars
1 out of 5 stars review

Do not Buy..

Pillows are not Cool, are like sleeping with ones head on a curb. They do not form to keep neck aligned with shoulders and are very firm with little comfort. Not worth the price. Do not recommend.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We are sorry to learn of your experience with the Serta Gel Memory Foam Cluster Pillows. If you wouldn’t mind, please contact us at 1-888-999-0499. Thank you.

Aug 25, 2024
Reviewer name: RM
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Beach ball shaped pillows that do not cool

These pillows do not cool, and they are too round. It's like sleeping with beach balls. If you struggle to put pillowcases on pillows, beware! They don't make pillowcases for beach balls.

Helpful?54IPP9DRL5JC13767370453
Dec 1, 2022
Reviewer name: Cassandra
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Soft, cool to ugh 😑

I was really excited about this pillow as I ordered it, but a few nights in, it was NOT as comfortable as betrayed. Not recommending this one. Price was good, but not a good pillow

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Cassandra. Thank you for taking the time to share your experience with the Serta Gel Memory Foam Cluster Pillows. We are sorry to hear you're not finding the pillows comfortable anymore. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499.

Sep 30, 2024
Reviewer name: CD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

I really love these pillows. I've paid $50 for a pillow and these are better. Cannot beat the price and the comfort. They do seem cooler. Also, they have a zippered covers.

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Aug 29, 2020
Reviewer name: Mimi2015
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Comfortable, but not cooling

They sleep pretty comfortable, as far as texture. Expect some chemical/foam smell for awhile. Also, the cooling aspect does Not work. Sweating just as much as ever.

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Feb 17, 2026
Reviewer name: PRISCILLA
1 out of 5 stars
1 out of 5 stars review

Not worth your money

Definitely not worth your money has a very strong chemical smell that does not wash away kind of like wet, mildew or wet cardboard deflates very quickly

Helpful?54IPP9DRL5JC13767370453