Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +2005 images
Sort by |
Showing 441-450 of 3,581 reviews
Sep 28, 2023
Food organization
3 out of 5 stars review

Pillow

If firm is what your looking for, then look no further. This pillow offers a firm support to your neck, shoulders ,and head. It has a cooling technology that allows to keep you cool and keeps you from sweating in your sleep. This pillow has a dual cover that offers the ability to wash the outer shell of the pillow and reuse, while the inner case houses the foam bits. I would recommend this pillow to those looking for a more firm pillow. Overall I am satisfied with this product and give it a 3 star only due to its firmness ( and it's not what I like to sleep on) the quality is there and the ease in being able to keep it clean is also there.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
VJ
5 out of 5 stars review

Particular Pillow User who enjoyed this pillow

My husband and I both tested out the pillows. When it comes to sleeping I am way more particular when it comes to which pillows I use. So where my husband says the pillow was comfy, I am able to provide a more detailed review for those who may be as particular as myself. With old pillows I struggled to find a pillow that wasn't too soft I was swallowed into the pillow but not to firm that it didn't budge. I also frequently woke up and had to flip my pillow because I was too hot. This pillow from the first time i layed my head down, I instantly found its cooling effects calming and it was the right balance of being soft but firm! We have both used the pillows for a week and love how the cooling affects last all night without flipping the pillows at all. I find these pillows to help me fall asleep faster and stay asleep longer. I would highly recommend these pillows to anyone who frequently walks up hot and flips the pillow!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 26, 2023
First
2 out of 5 stars review

Cooling Pillow

The first night sleeping on the pillow it was comfortable, but it became flat right away. The next night in the middle of the night my body ached so I had to switch back to an old pillow. I also never really experienced the cooling affect of this pillow.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillow, your feedback is very important to us. We are sorry to hear that the pillow is not providing you with the comfort or cooling experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 4, 2023
Ck
4 out of 5 stars review

Serta cooling pillow

This pillow is very comfortable. Gave one to my son and he loves it. It does a good job staying cool and poofs right back up. The only thing that is keeping me from rating it 5 stars is that it is not as firm to my liking. It is more of a personal preference that I like more firm pillows but does not discount the overall quality.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Chelsea
2 out of 5 stars review

This pillow falls flat

I tried so hard to love this pillow, I really did. I gave it about two weeks to grow on me and unfortunately it never did. It’s too soft for me and flattens under my head pretty quickly while the sides stay fluffy and it’s almost a little claustrophobic. The other issue I have is it gets really hot. I’ve seen pillows advertised as cooling before and thought it was nonsense because I’ve never felt a hot pillow but I certainly have now. My hunt for the perfect pillow continues.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 12, 2023
Michelle K
5 out of 5 stars review

Great Pillows

My kids use these pillows on their beds and love them. The pillows are just right - not too firm and not too soft. Just the right firmness. They have used several different pillows and these are their favorite. The pillows are also cooling which is a huge plus.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Jul 14, 2021
Mari
1 out of 5 stars review

Verified Purchase

Not Cooling Pillows!

BEWARE! My pillows came in semi opened bag not with the big label like is shown...and pillows are not what I expected. They are heavy and not cooling at all, I had bought a pillow years back that I loved so much and unfortunately I left at an airbnb. So I thought maybe this pillow would do but no...I hate that its not cooling. Ugh, I'm mad at myself for ordering them.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 21, 2024
Pam
1 out of 5 stars review

Verified Purchase

Not what it appears

Pillow is very flat, not enough filling. When first purchased I thought this would be a very fluffy pillow, but once you lay on it, it compresses too flat. I will take the second pillow stuffing and add to the first and see if that helps. Very disappointed in this pillow.

Helpful?54IPP9DRL5JC13767370453
Sep 28, 2023
Akstrmn
5 out of 5 stars review

Fresh & Cool

These pillows were a great addition to our bed! You can never have too many pillows and these are not only great for display but also comfortable to sleep on. They maintain their coolness all night for those that get hot at night. Love how easily they can be washed not only the cover but the pillow as well which is great because it’s easy and convenient. They also maintain their shape after which is a huge plus. Perfect for summer or even great for winter when flu & cold season hit to keep those fevers low.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
Cool Comfort
5 out of 5 stars review

My Serta Gel Memory Foam Cluster Pillow Experience

The Serta Gel Memory Foam Cluster Pillow is a MUST for a good nights sleep! I received my 2 pack almost a week ago and I've been loving them ever since. The pillows have just the right combination of softness, firmness, and contouring. I usually toss between sleeping on my back or side and this pillow fits my needs in either position. It really keeps me cool at night and I have noticed that I'm falling asleep quicker and not tossing AT ALL throughout the night! I recommend this pillow to anyone as this pillow makes sleep truly a dream.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453