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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 361-370 of 3,771 reviews
Nov 3, 2025
Reviewer name: Jb14
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smelly

Smelly. Like there were a lot of VOCs off gassing from them. We ended up returning them. They smelled like paint.

Helpful?54IPP9DRL5JC13767370453
Jan 5, 2026
Reviewer name: Celia25
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfy pillows

Fluffy pillows adjust to your head. The interior is a bunch of cut pieces of foam so it can be squeezed to how you want.

Helpful?54IPP9DRL5JC13767370453
Feb 2, 2026
Reviewer name: SuzQ
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Quality matches the price

These pillows are filled with memory foam pieces. I should have checked better in the store and realized they were that price for a reason. My bad!!

Helpful?54IPP9DRL5JC13767370453
Nov 28, 2025
Reviewer name: Ashly
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would get again

They are so comfortable, love. The fact they come in 2 pack went back and bought more. They hold their shape for more than 6 months that I had done..

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Dec 15, 2025
Reviewer name: Billy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst pillows ever

Worst pillows I have ever bought. Went completely flat first night and never fluffed back up. Zero support and zero cooling

Helpful?54IPP9DRL5JC13767370453
Jan 20, 2026
Reviewer name: Mickie Rae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillows for side sleepers

I love a good pillow that I can mold and fold and stays cool. This is my perfect pillow! I hope they never stop selling them!

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Jul 23, 2026
Reviewer name: JJJ
1 out of 5 stars
1 out of 5 stars review

Toxic Smell

These pillows have a highly toxic chemical smell to them that does not go away. I thought they were similar to ones purchased at another warehouse store but was unpleasantly surprised especially because of the brand name attached to them.

Helpful?54IPP9DRL5JC13767370453
Aug 1, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Sleeping well

For $10-$15 these are great. Who knows how long they will last, some people say they are flat. But I’ve used them for a couple weeks and I’ve slept really well. Maybe mine were just worn out. And for the price you can just buy more in a year or two.

Helpful?54IPP9DRL5JC13767370453
Aug 9, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Not cool pillows

Cooling what! These knock off my pillows are just awful. First thing is they are over filled, second they do not keep cool. Third, no way that inner pillow would hold up in the washer. My two Pomeranians love their new beds.

Helpful?54IPP9DRL5JC13767370453
Jul 28, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

have arthritis and this is the only pillow that stabilizes my neck / not waking up in pain or stiff! tried the expensive pillows and nothing supports my neck like this one!

Helpful?54IPP9DRL5JC13767370453