They smell horrible, I had to get up in the middle of the night and replace them with the old ones I had on my bed.

Very heavy and hard. I would wake up nightly with neck and upper back pain. I really tried to love them, but after a month of trying I gave up.

I don’t believe these are actual Serta pillows. They came in a random plastic bag with 3 pieces of Serta papers in the box.

In one night my neck pain has eased! Ecstatic if this continues, hope it does! Very comfortable pillow!

This pillow has helped with my neck sweating at night!!!! Gotta have it. However do have to purchase frequently as pillow does get flat very fast.

Nice pillow to start but through the night it goes flat. I had to wake up many times and fluff it back up. My kids won't even use them.

Love how I can take out some foam pieces to make the pillow fit my head and neck just right. The cooling effect is nice also.

Just Bought This Tonight And They're Really Nice And Comfy But Has A Bad Chemical Smell To It Is That Normal? How Do I Get It To Go Away?

Got these today and already in trash worst pillow out there save your money I wouldn't even buy for my dog to sleep on

Pillows do not hold shape. I’ve had them for about 2 months and they clump up becoming a completely different shape and are uncomfortable.