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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars7,634 ratings3,597 reviews
  1. 5 stars58% (4,393)
  2. 4 stars15% (1,164)
  3. 3 stars10% (767)
  4. 2 stars6% (456)
  5. 1 star11% (854)

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Showing 3,561-3,570 of 3,593 reviews
Feb 14, 2023
RC
1 out of 5 stars review

Not a good buy

The zipper came apart not to long after I bought the pillows. Would not recommend.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi RC! Thank you for your candid insight, and we're so sorry to hear that our Gel Memory Foam Cluster Pillows didn't hold up over time. For assistance with a possible warranty claim, feel free to reach out to our manufacturing partner Keeco at 803-681-3047 or serta@lkeeco.com. If you'd rather not proceed with a warranty claim, you can initiate a return through Sam's Club by calling (385) 256-9674, and the team will be happy to guide you from there. Again, thank you for taking the time to provide your feedback, and we hope this information was helpful. Let us know if we can assist moving forward!

Mar 13, 2022
Anonymous
5 out of 5 stars review

good ror whar ailes you

old pillows I had a sore neck

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Apr 14, 2024
MC
1 out of 5 stars review

Terrible

Went flat within a week, and the zippers absolutely destroyed my pillow cases

Helpful?54IPP9DRL5JC13767370453
Aug 13, 2020
Caroline
5 out of 5 stars review

Buyyy

So comfy! Buying another set since hubby, daughter & I always fight for them!

Helpful?54IPP9DRL5JC13767370453
Dec 7, 2020
BzMom
1 out of 5 stars review

Smells awful

They have a strong chemical smell.

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Jan 14, 2024
Miriam
4 out of 5 stars review

I love these pillow

I only buy these pillows and have bought extra to stuff them a bit more

Review from walmart.com
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Aug 23, 2018
Ginger
5 out of 5 stars review

Best pillow value ever!

There isn't a pillow on the planet that can compete with the value of these pillows.

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Sep 18, 2019
Greatpurchase
5 out of 5 stars review

Super comfy, my neck pain has gone away and I would definitely recommend. I’ve already bought more

Review from walmart.com
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Mar 13, 2024
emily
5 out of 5 stars review

I sleep great

I own four of these and I sleep like a baby

Review from walmart.com
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Jan 27, 2022
Pattie
1 out of 5 stars review

The worst ever

Flat and hard!!! Hurt my neck so bad. Tossed and turned all night.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Pattie, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!