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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,719 ratings3,563 reviews
  1. 5 stars57% (4,418)
  2. 4 stars15% (1,168)
  3. 3 stars10% (779)
  4. 2 stars6% (466)
  5. 1 star12% (888)

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Showing 3,551-3,560 of 3,563 reviews
Dec 15, 2020
Ava
1 out of 5 stars
1 out of 5 stars review

worst pillow ever

These are hard as a rock and super heavy. I could not even sleep on them. It is like sleeping on a lumpy rock. I would not recommend them.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Ava, We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Dec 9, 2017
Froggy
5 out of 5 stars
5 out of 5 stars review

Great product

Very nice item

Helpful?54IPP9DRL5JC13767370453
Mar 31, 2025
Have a really bad smell
1 out of 5 stars
1 out of 5 stars review

Don't buy they are horrible

Do not recommend at all.

Helpful?54IPP9DRL5JC13767370453
Mar 23, 2025
ashley
1 out of 5 stars
1 out of 5 stars review

I want my money back

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 8, 2025
Donna
1 out of 5 stars
1 out of 5 stars review

Trash

Not cooling at all

Helpful?54IPP9DRL5JC13767370453
Jul 25, 2021
Joy
5 out of 5 stars
5 out of 5 stars review

I like these

Very comfortable

Helpful?54IPP9DRL5JC13767370453
Dec 8, 2017
Jblack
5 out of 5 stars
5 out of 5 stars review

Love these pillows

Helpful?54IPP9DRL5JC13767370453
Oct 13, 2024
Theresa5402
2 out of 5 stars
2 out of 5 stars review

Not worth it

No support

Helpful?54IPP9DRL5JC13767370453
Dec 28, 2019
Noook
4 out of 5 stars
4 out of 5 stars review

Very nice

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 20, 2020
ccasteal
1 out of 5 stars
1 out of 5 stars review

Horrible smell

I purchased these pillows but they smell horrible.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!