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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

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Showing 3,541-3,550 of 3,674 reviews
May 29, 2019
Reviewer name: Kieamarie
3 out of 5 stars
3 out of 5 stars review

Weird Smell

These pillows are comfortable, but they have a really weird smell. I am going to try and wash the covers and see if that helps.

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
Aug 18, 2020
Reviewer name: Silvia
1 out of 5 stars
1 out of 5 stars review

Couldn’t stand the smell

They smell horrible, I had to get up in the middle of the night and replace them with the old ones I had on my bed.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Silvia, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 12, 2021
Reviewer name: Skyler
1 out of 5 stars
1 out of 5 stars review

Toxic chemical odor

Wish I read the other reviews before purchasing, because the comments regarding the chemical smell are very true.

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Feb 26, 2019
Reviewer name: Rumiana
1 out of 5 stars
1 out of 5 stars review

Very dense

There pillows are hard and dense. Had to return them. Do not recommend, unless you like very stiff high pillows - perhaps for back support

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May 2, 2022
Reviewer name: Tbird12
3 out of 5 stars
3 out of 5 stars review

Okay

I thought they had a solid gel but they are okay. They don’t have much support so u need another pillow under it.

Review from walmart.com
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Dec 7, 2023
Reviewer name: Cynthia P
5 out of 5 stars
5 out of 5 stars review

Awesome pillows

We've been using these pillows for a week now. Absolutely love the thickness. They are perfect and a great price as well.

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May 2, 2022
Reviewer name: Cat
5 out of 5 stars
5 out of 5 stars review

Will order extra when guests come to visit

Love my pillows they are so nice to lying your head upon it and it gives a cooling effect. Comfortable to sleep upon

Review from walmart.com
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Aug 21, 2018
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Well worth the money

LOVE these pillows! It's like sleeping on a cloud and yes, they keep your head cool. So glad I bought them.

Review from walmart.com
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Aug 16, 2025
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

not the best

The older cooling pillows were more filled. These new pillows are alittle small and barely filled with the foam.🤷‍♂️

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Aug 1, 2023
Reviewer name: Beth
5 out of 5 stars
5 out of 5 stars review

Love them

Love these pillows when they start getting flat throw them in the dryer they fluff right back up again.

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