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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars7,560 ratings3,565 reviews
  1. 5 stars58% (4,362)
  2. 4 stars15% (1,156)
  3. 3 stars10% (758)
  4. 2 stars6% (449)
  5. 1 star11% (835)
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Showing 3,541-3,550 of 3,565 reviews
Jan 27, 2022
Pattie
1 out of 5 stars review

The worst ever

Flat and hard!!! Hurt my neck so bad. Tossed and turned all night.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Pattie, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 31, 2019
SaraPark
1 out of 5 stars review

Go buy a brick!

Cool yeah...but my head hurt after sleeping on it.

Helpful?54IPP9DRL5JC13767370453
Apr 14, 2024
MC
1 out of 5 stars review

Terrible

Went flat within a week, and the zippers absolutely destroyed my pillow cases

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Nov 5, 2021
Susan
5 out of 5 stars review

Stays comfortable night after night

Review from walmart.com
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Nov 16, 2023
gisi
5 out of 5 stars review

A+A+A+A+A

great pillow I recomended 100 %

Helpful?54IPP9DRL5JC13767370453
Apr 20, 2021
Lee
1 out of 5 stars review

wouldn’t buy again

At first they were amazing and 2 weeks in they started flatting out

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Lee, we are sorry about your experience with the Serta Comfy Sleep bed Pillows. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Feb 14, 2022
Day
3 out of 5 stars review

Smells like smoke. Not happy about that

Did curbside pick up. Got home. Took pillow out the bag and it smells like smoke.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Day, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 1, 2024
Kat
2 out of 5 stars review

Smells gross

Can't get past the smell, I'm returning.

Helpful?54IPP9DRL5JC13767370453
Jun 5, 2024
Mr C
2 out of 5 stars review

Too small

Super small pillows.Please get queen size 30x20. Love them but too small. Returning

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Oct 8, 2017
Candiejo
3 out of 5 stars review

Would return if I could

Absolutely hated these pillows. To me they feel like more like the wad of a feather pillow, not happy at all.

Helpful?54IPP9DRL5JC13767370453