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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,719 ratings3,563 reviews
  1. 5 stars57% (4,418)
  2. 4 stars15% (1,168)
  3. 3 stars10% (779)
  4. 2 stars6% (466)
  5. 1 star12% (888)

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Showing 3,531-3,540 of 3,563 reviews
Aug 26, 2024
Smcc1
2 out of 5 stars
2 out of 5 stars review

No memory foam or cooling features

Lumpy and not cool at all. Totally disappointed in the product.

Helpful?54IPP9DRL5JC13767370453
Sep 1, 2021
marian
1 out of 5 stars
1 out of 5 stars review

Would like to know what is causing delay. There is not an explanation

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453
reply from SertaTeam

Hello Marian, we are sorry to learn of your experience. Please contact us at 1-888-240-1945 so we can assist you better. Thank you.

Jul 22, 2025
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

👍👍❤️❤️👍👍❤️❤️

👍👍👍👍👍👍

Helpful?54IPP9DRL5JC13767370453
Aug 2, 2025
Debbie
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

DISSAPOINTED

NOT WHAT I EXPECTED

Helpful?54IPP9DRL5JC13767370453
Aug 4, 2024
Dawn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So comfy. I sleep much better. No more neck pain

Best pillows

Helpful?54IPP9DRL5JC13767370453
Jan 8, 2023
Sherri Hacker
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Cooling gel

Cooling, good support

Helpful?54IPP9DRL5JC13767370453
Oct 26, 2021
Desiree
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pillows

Great buy

Helpful?54IPP9DRL5JC13767370453
Feb 26, 2024
Rob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Recommend this product

Great product

Helpful?54IPP9DRL5JC13767370453
Feb 24, 2024
Guadalupe Ramirez
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fresh and comfortable

Comfortable

Helpful?54IPP9DRL5JC13767370453
Dec 3, 2022
Dawn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very hard not soft t all. Used 2 times went flat

Horrible pillows

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Dawn, we are sorry to hear about your experience with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100%-member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!