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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

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Showing 3,531-3,540 of 3,674 reviews
Aug 26, 2020
Reviewer name: connie618
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Do not buy

Not coming at all, and it smell so bad

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 26, 2024
Reviewer name: Mike
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Duh

They are pillows as advertised

Helpful?54IPP9DRL5JC13767370453
Jan 7, 2020
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love these pillows

These are great pillows. I sent a set to my daughter for Christmas and she loved them too!

Helpful?54IPP9DRL5JC13767370453
Aug 1, 2025
Reviewer name: Gloria
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

No

These pillows like sleeping on a cloud.You get a restful sleep

Helpful?54IPP9DRL5JC13767370453
Mar 30, 2020
Reviewer name: Jami
5 out of 5 stars
5 out of 5 stars review

soft/a little firm but doesn't go flat... my dream

Love these pillows! I have seeing a display I loved the way it felt.. My only wish is it also came in KING size too!

Helpful?54IPP9DRL5JC13767370453
Feb 20, 2025
Reviewer name: Jj
1 out of 5 stars
1 out of 5 stars review

Toxic Pillows

Horrible.Pillows had a chemical smell. I had a headache each time I used them. Tossed them in trash.

Helpful?54IPP9DRL5JC13767370453
Nov 27, 2024
Reviewer name: kdwallen
2 out of 5 stars
2 out of 5 stars review

Forgets more than it remembers!

This pillow has no "Memory" and just smashes into a flat misshaped log. There is little support that quickly forgets that it once was a pillow.

Helpful?54IPP9DRL5JC13767370453
Feb 28, 2019
Reviewer name: Victoria
1 out of 5 stars
1 out of 5 stars review

Smell like mildew/mold

I purchased these pillows yesterday took them out the bag and they smelled like mildew and mold mad me sick to my stomach im returning them today.

Helpful?54IPP9DRL5JC13767370453
Dec 28, 2019
Reviewer name: Ruby J
3 out of 5 stars
3 out of 5 stars review

Excellent

Recieved these as a gift from my husband and they do not disappoint! I've woken up feeling great with no stiff neck!

Helpful?54IPP9DRL5JC13767370453
Apr 25, 2017
Reviewer name: Christina B
1 out of 5 stars
1 out of 5 stars review

Way too stiff

There is no "give" to this pillow. You lay down on a hard flat pillow and wake up on a hard flat pillow.

Helpful?54IPP9DRL5JC13767370453