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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
8,070 ratings3,674 reviews
  1. 5 stars57% (4,601)
  2. 4 stars15% (1,199)
  3. 3 stars10% (824)
  4. 2 stars6% (501)
  5. 1 star12% (945)

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Showing 3,511-3,520 of 3,674 reviews
Dec 8, 2020
Reviewer name: Kenda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dont waste money!

These pillows are terrible. They are very flat.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Kendra, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Nov 29, 2020
Reviewer name: Sarah
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Lumpy and Unsupportive

Very lumpy. The memory foam doesn't fluff up easily. There's a reason these are so cheap.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Sarah, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 5, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible

If I had time I’d return. These are not firm! They feel lumpy!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 10, 2021
Reviewer name: mlsjc
1 out of 5 stars
1 out of 5 stars review

Terrible Pillow

I tried sleeping on this pillow, it is neither comfortable nor cool

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. Please contact 888-999-0499 so we can assist you better. Thank you.

Sep 1, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Smell like mildew

Order 6 and all of them smell like mildew. They are going back to the store.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 15, 2018
Reviewer name: Momof3
2 out of 5 stars
2 out of 5 stars review

They go flat quickly

They started off strong but in just a few weeks into it, started going flat. Bummer.

Helpful?54IPP9DRL5JC13767370453
May 20, 2024
Reviewer name: Bob
4 out of 5 stars
4 out of 5 stars review

I find the pillow comfortable except they seem to be warm to sleep on

Helpful?54IPP9DRL5JC13767370453
Jun 19, 2024
Reviewer name: sleeper
1 out of 5 stars
1 out of 5 stars review

horrible pillow

this is the worst pillow I have ever purchase, I wish I could get my money back

Helpful?54IPP9DRL5JC13767370453
Feb 13, 2023
Reviewer name: gimmewaves
3 out of 5 stars
3 out of 5 stars review

meh..

It’s okay.. not firm. For the price .. just sleep on both.

Helpful?54IPP9DRL5JC13767370453
Feb 28, 2023
Reviewer name: Nina Jager
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

President

Perfect for my client and a great value as well.

Helpful?54IPP9DRL5JC13767370453