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Sam's Club
Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars7,529 ratings3,493 reviews
  1. 5 stars57% (4,315)
  2. 4 stars15% (1,144)
  3. 3 stars10% (762)
  4. 2 stars6% (454)
  5. 1 star11% (854)

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Showing 3,491-3,493 of 3,493 reviews
Dec 17, 2020
Austyn
1 out of 5 stars review

No Support. No Structural Integrity.

Pillow just collapses under the weight of my head and becomes flat and hard.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Austyn, We are sorry about your experience with the Serta Gel Memory Foam Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Aug 20, 2020
ccasteal
1 out of 5 stars review

Horrible smell

I purchased these pillows but they smell horrible.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 1, 2025
Shopper
1 out of 5 stars review

Not good

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Helpful?54IPP9DRL5JC13767370453