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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars
7,719 ratings3,563 reviews
  1. 5 stars57% (4,418)
  2. 4 stars15% (1,168)
  3. 3 stars10% (779)
  4. 2 stars6% (466)
  5. 1 star12% (888)

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Showing 3,491-3,500 of 3,563 reviews
Nov 5, 2024
Smell
2 out of 5 stars
2 out of 5 stars review

Awful smell

I tossed them ..the chemical smell was horrible

Helpful?54IPP9DRL5JC13767370453
Jan 26, 2025
Samslady
2 out of 5 stars
2 out of 5 stars review

Too flat not fluffy at all but good for the price

Helpful?54IPP9DRL5JC13767370453
Mar 21, 2024
Angelheart21740
3 out of 5 stars
3 out of 5 stars review

Worst pillows

Worst pillows I have ever owned

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Mar 14, 2020
Kat
2 out of 5 stars
2 out of 5 stars review

The comfort is great

The smell is awful it gave me a headache.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Kat, We are sorry about your experience with the Serta Gel Memory Foam Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Nov 16, 2023
gisi
5 out of 5 stars
5 out of 5 stars review

A+A+A+A+A

great pillow I recomended 100 %

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Jan 29, 2022
mbatch228
2 out of 5 stars
2 out of 5 stars review

cool at first

Worked great for about a week then stopped cooling and became very lumpy

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, we are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 20, 2021
Lee
1 out of 5 stars
1 out of 5 stars review

wouldn’t buy again

At first they were amazing and 2 weeks in they started flatting out

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Lee, we are sorry about your experience with the Serta Comfy Sleep bed Pillows. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you

Jan 27, 2022
Pattie
1 out of 5 stars
1 out of 5 stars review

The worst ever

Flat and hard!!! Hurt my neck so bad. Tossed and turned all night.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Pattie, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 8, 2019
Ankit
5 out of 5 stars
5 out of 5 stars review

Firm and cool as expected

These are somewhat firm pillows and are also very comfortable at the same time.

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Dec 31, 2021
Dorothy54
5 out of 5 stars
5 out of 5 stars review

Gel pillows

Love these pillows. Best sleep ever.

Helpful?54IPP9DRL5JC13767370453