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Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,481-3,490 of 3,493 reviews
Oct 8, 2017
Candiejo
3 out of 5 stars review

Would return if I could

Absolutely hated these pillows. To me they feel like more like the wad of a feather pillow, not happy at all.

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Nov 25, 2020
Bcovi
1 out of 5 stars review

Terrible thin bag of foam open

Poor sewing of the thin bag of foam you get what you pay for. I’ll have to so it shut myself not worth returning.

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Dec 9, 2017
Froggy
5 out of 5 stars review

Great product

Very nice item

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Dec 28, 2019
Noook
4 out of 5 stars review

Very nice

Review from walmart.com
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Mar 23, 2025
ashley
1 out of 5 stars review

I want my money back

Review from walmart.com
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Dec 8, 2017
Jblack
5 out of 5 stars review

Love these pillows

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Oct 13, 2024
Theresa5402
2 out of 5 stars review

Not worth it

No support

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Mar 31, 2025
Have a really bad smell
1 out of 5 stars review

Don't buy they are horrible

Do not recommend at all.

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Jul 25, 2021
Joy
5 out of 5 stars review

I like these

Very comfortable

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Feb 24, 2023
pam
2 out of 5 stars review

I brought this pillow. Fel good when I was sleeping on it. very cool, woke up with a stiff neck.

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reply from Serta Team

Hi Pam! Thank you for your candid insight, we're so sorry to hear that our Gel Memory Foam Cluster Pillows caused you discomfort. While we always strive to provide quality sleep, you don't have to feel stuck with something you don't love. You can initiate a return through Sam's Club by calling (385) 256-9674, and the team will be happy to guide you from there. Again, thank you for taking the time to share your experience, and let us know if we can assist moving forward!