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Sams Club
Sams Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars7,560 ratings3,565 reviews
  1. 5 stars58% (4,362)
  2. 4 stars15% (1,156)
  3. 3 stars10% (758)
  4. 2 stars6% (449)
  5. 1 star11% (835)
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Showing 3,431-3,440 of 3,565 reviews
Aug 20, 2024
Jan
1 out of 5 stars review

No Stars

I would not recommend this pillow for anyone with night sweats. I'm just being real on real.

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Oct 1, 2022
CM
5 out of 5 stars review

Love!!

Softest pillows ever!! Also firm. Will buy again

Helpful?54IPP9DRL5JC13767370453
Jan 5, 2021
Jamie
2 out of 5 stars review

Strong chemical like smell

They have a very strong smell and it gives me a headache.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Jamie, Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 13, 2023
gimmewaves
3 out of 5 stars review

meh..

It’s okay.. not firm. For the price .. just sleep on both.

Helpful?54IPP9DRL5JC13767370453
Dec 7, 2022
bib
1 out of 5 stars review

FLATBREAD !!

Flat in couple DAYS !!!! Wouldn’t recommend it !!!!!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We're sorry to hear you were less than satisfied with your Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you.

Jun 10, 2024
Sleepy
1 out of 5 stars review

No memory foam about it. It's flat and not cooling.

Helpful?54IPP9DRL5JC13767370453
Jun 19, 2024
sleeper
1 out of 5 stars review

horrible pillow

this is the worst pillow I have ever purchase, I wish I could get my money back

Helpful?54IPP9DRL5JC13767370453
Sep 10, 2021
mlsjc
1 out of 5 stars review

Terrible Pillow

I tried sleeping on this pillow, it is neither comfortable nor cool

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your dissatisfaction. Please contact 888-999-0499 so we can assist you better. Thank you.

Jul 15, 2018
Momof3
2 out of 5 stars review

They go flat quickly

They started off strong but in just a few weeks into it, started going flat. Bummer.

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Apr 15, 2022
Shmugglebunny12
1 out of 5 stars review

Not serta

Nowhere does it say serta or even cooling. Just random plain white pillows that show up in a box

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!