I don’t believe these are actual Serta pillows. They came in a random plastic bag with 3 pieces of Serta papers in the box.

Nice pillow to start but through the night it goes flat. I had to wake up many times and fluff it back up. My kids won't even use them.

Horrible.Pillows had a chemical smell. I had a headache each time I used them. Tossed them in trash.

We've been using these pillows for a week now. Absolutely love the thickness. They are perfect and a great price as well.

I received them 2020 September 29th and you're still cool the one side of the pillows are flat and the other side is not I don't think they're not long-lasting

These give off a horrible amount of static electricity. I started losing my hair a few months after I started using this pillow. Hair grew up after I got rid of these awful pillows.

I checked the care instructions on the tag of the pillow and it says that it can be washed. I washed this pillow and it came apart in the washing machine!

They have a very chemical smell that takes many uses to become bearable. I don’t notice any cooling effect, but they bunch up like crazy and become very lumpy. Would not recommend.

Too hard. No wonder it's cheap.

The phone sticks together and clumps.