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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,391-3,400 of 3,565 reviews
Aug 27, 2018
Tara
5 out of 5 stars review

Best Pillows!

These are the pillows I've been searching for my whole life. They fluff up perfectly, stay cool all night, provide the perfect amount of support while being exceptionally soft. I love these pillows!

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Aug 11, 2024
Smith
2 out of 5 stars review

Not my best purchase

I was chasing the pillow all night. All the filling moved away from my head. My husband was also disappointed as it deflated too much for him as well.

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Apr 23, 2023
LE
5 out of 5 stars review

Great pillows!

I really like these pillows, you can mold and shape them anyway to get the support you need. You can’t beat the price either! Probably will go back and get another 2 pack

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Jul 13, 2021
Carol E
5 out of 5 stars review

Superb

I bought these pillows and I love them. They are very contouring and very comfortable for me as a side sleeper. I have slept on these pillows for a month and they have kept their shape. Oh and the price is really nice.

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Dec 23, 2019
christine
2 out of 5 stars review

Don't waste your money

came in a vacuum sealed bag to where the pillows were flat as pancakes. Once they deflated, they are lumpy and uncomfortable. I am guessing they are made of memory foam scraps.

Review from walmart.com
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Jun 27, 2024
Christian
1 out of 5 stars review

look for other options

maybe i got defective ones as what other reviews received sound different. mine instantly flat and lumpy. didnt seem like any gel or memory foam inside. returning right away.

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Nov 27, 2020
Emma
2 out of 5 stars review

You get what you pay for...

After a couple of nights on this pillow, I decided this was not for me. No support and overly firm (thin slab of concrete came to mind but I am sure I am exaggerating!!). The pillow is pretty thin and just not comfortable.

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reply from Serta Team

Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Sep 23, 2024
DCampy
2 out of 5 stars review

Chemical smell

Hello, have a very chemical smell to them, Spoke with manufacturer and they recommended running them with no heat and a dryer with some dryer sheets. I’ve done that two times and they still have a very petroleum chemical smell to them..

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Feb 10, 2021
Michelle
1 out of 5 stars review

Price was good but product not

They looked great price was great but after a week they became lumpy and distorted and i cannot get them back into shape. They dont even look like pillows anymore. Also supposed to help my neck but i feel they made my neck worse.

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reply from Serta Team

Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 28, 2025
larissa
1 out of 5 stars review

The smell

Why do this pillows smell so toxic? I cant sleep with the pillows even in the same room. I air dryed them out for days and then tried washing them and they still smell horrible. Buyer beware!!

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