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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,381-3,390 of 3,565 reviews
Jul 13, 2021
Carol E
5 out of 5 stars review

Superb

I bought these pillows and I love them. They are very contouring and very comfortable for me as a side sleeper. I have slept on these pillows for a month and they have kept their shape. Oh and the price is really nice.

Helpful?54IPP9DRL5JC13767370453
Aug 21, 2019
Thehairypotter
5 out of 5 stars review

soft but stable

These pillows were a roll of the dice at finding a quality pillow that wouldn’t break the bank. I loved them so much I got them for my kids as well and have had dreams of giving them away as housewarming presents!

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Mar 29, 2021
BoomerSooner
1 out of 5 stars review

not for me

The pillows are soft, but they get very flat. I will not re-purchase these pillows as they caused me a lot of neck and shoulder pain. I do not recommend this pillow!

Helpful?54IPP9DRL5JC13767370453
Jan 26, 2022
JC
1 out of 5 stars review

Terrible pillows

These seemed nice until I got them home. As soon as I put my head down the pillow went flat immediately. The saddest part is that it never plumped back up. These were the biggest waist of money ever!! DO NOT BUY THESE!!!!!!!!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello JC, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 25, 2022
Elizabeth
5 out of 5 stars review

A Firm, but Comfortable Deal

These pillows are affordable and are mostly comfortable! They could be slightly softer for someone who likes a fluffy pillow, but for those who need solid support, these are perfect.

Review from walmart.com
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May 30, 2021
SRY
1 out of 5 stars review

Becomes flat within minutes

The packaging on this say the pillow never gets flat. Within minutes of laying on it, it flattens where you lay your head and constantly have to change positions and flip/rotate the pillow.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Sry, Thank you for taking the time to leave us a review. We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Apr 13, 2018
LilieCat
3 out of 5 stars review

I gave it a 3 star because the pillows are too hard for me. They are also too high. My head does not sink nicely into it. I ended up with a kink neck in the morning.

Review from walmart.com
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Nov 17, 2021
Katie
5 out of 5 stars review

Love this pillow

I have been using this pillow for a week and love it!! I am a side sleeper, fairly particular about my pillows and have been so happy with this one. At this price I'll be buying more for my guest bedrooms.

Helpful?54IPP9DRL5JC13767370453
Mar 24, 2021
B Smiles
5 out of 5 stars review

Perfect Pillows

I originally purchased 1 set of these just to try them out. Had to go back and pick up 2 more sets! Only downfall is they only come in standard and not king.. very firm and heavy..excellent neck support

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Jan 15, 2022
Nina
1 out of 5 stars review

Chemical Smell

Chemical smell. Worrisome, cant be good sleeping and breathing all that in all night. They are going to be thrown away. Not buying memory foam ever again.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Nina, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!