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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,271-3,280 of 3,593 reviews
Sep 24, 2020
Donna
1 out of 5 stars review

The smell is horrible!

I bought the 2-pack 1 week ago today at Sam's. I read through the insert about the pillow care and then threw it away. When I took the plastic wrapping from the pillow I noticed that there was a slight musty odor. I decided to air them out for 24 hours. After that they still weren't great, but I thought I would just get used to it.....I've never slept so badly in my life. The smell is overpowering. It's a musty/moldy/dank cellar smell. I had to take them from my bed. I didn't save the receipt so I'm not sure if I can even take them back. Serta has a good reputation, but these pillows do not live up to it.

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reply from Serta Team

Hello Donna, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Cluster Pillows. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 24, 2022
Kate
1 out of 5 stars review

Flat and Hard

I really wanted to like these, but they were torture. They went flat and lumpy and you could revive to comfortable only very temporarily. Maybe ok for a back sleeper, but these were a dud for a side sleeper. I had to fold them in half to be enough lift only a day or two in. I returned them.

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reply from Serta Team

Hello Kate, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 29, 2018
Alton
5 out of 5 stars review

Serta Foam Cluster Pillow. GREAT PILLOWS!

We received two "My Pillows" for Xmas & were curious about the high cost of "shredded foam" pillows. We purchased two similar Serta's from Sam's at $9.99 & have found we like the Serta's better. The "My Pillow's" felt lumpy while Serta's was much smoother & did the same good job. Try this test yourself, Great Serta's.

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Jul 7, 2020
QUEEN B
5 out of 5 stars review

These pillows never go flat they're awesome

These pillows is so good that I'm buying them for Christmas gifts. I finally found a pillow that doesn't go flat and now I don't have to waste money anymore on these other pillows that they say are awesome I guarantee you if you buy this pillow you will be 100 and 10% satisfied.

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Oct 21, 2018
GrandmaTammy
5 out of 5 stars review

Excellent pillow

I have a hard time finding a comfortable pillow and these are amazing! They conform to you and I sleep all night now! I have purchased at least two packages of 2, and was online just now to order more for my guest bedrooms, I want all my family to sleep on comfortable pillows. The price is amazing as well for the quality of these pillows!

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Dec 12, 2022
ARleal
5 out of 5 stars review

Great pillows

[This review was collected as part of a promotion.] I have always been a two pillow sleeper and I'm also very picky about my pillows. This is a great pack of comfortable pillows perfect for my fellow two pillow sleepers. My son also loves to nap on these pillows overall great for the entire family

Review from from a sampling community.
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Dec 6, 2022
duemay706
5 out of 5 stars review

Perfect Timing

[This review was collected as part of a promotion.] This pillows came around at the perfect time, my pillow were weeks, unsupportive and lumpy. These pills are the exact opposite. They are firm, yet comfortable and supportive and so lush. These are great pillows, love them! They have a great cooling feature which is great on those hot nights. Would recommend, you need these!

Review from from a sampling community.
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Jan 31, 2023
ricrock1
5 out of 5 stars review

Pillows are important

[This review was collected as part of a promotion.] nice sturdy pillows are important to me. THey are the main source of a good nights rest. I really like these pillows and the material allows for air flow and I don't sweat too much at night. I would buy these again for sure

Review from from a sampling community.
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Nov 15, 2022
Anonymous
5 out of 5 stars review

Very comfy!!

[This review was collected as part of a promotion.] My husband and I were really looking forward to trying out these pillows! We were overdue for a new pillow. I've never used a memory foam pillow before. I slept on this pillow and loved it!! It's very comfortable. I sleep on my back and it cradled to my head perfectly. My husband thought it was too firm. He's a side sleeper and said he couldn't get comfortable with the pillow. I personally, highly recommend it!!

Review from from a sampling community.
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Nov 30, 2022
Therea07
5 out of 5 stars review

Best night sleep ever

[This review was collected as part of a promotion.] Best night sleep ever where have these pillows been all my life these Serta cool gel memory pillows are the Best they are extremely soft and conformed to my head and neck I have issues with my back and I always wake up stiff so I was highly impressed when I woke up actually completely rested I slept all thru the night. Not once waking up to fluff and flip my pillow I actually stayed nice and fresh. With the cool gel these pillows are theeee best

Review from from a sampling community.
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