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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,281-3,290 of 3,565 reviews
Jul 7, 2020
QUEEN B
5 out of 5 stars review

These pillows never go flat they're awesome

These pillows is so good that I'm buying them for Christmas gifts. I finally found a pillow that doesn't go flat and now I don't have to waste money anymore on these other pillows that they say are awesome I guarantee you if you buy this pillow you will be 100 and 10% satisfied.

Helpful?54IPP9DRL5JC13767370453
Apr 8, 2024
Jill71
5 out of 5 stars review

Excellent

I love this pillow I have had problems sleeping at night and staying asleep. I have tried many pillows many sleep toppers and have even gone to the doctor. I also have sleep Apnea and when I have these pillows a try I slept great and the whole night best pillow ever!!

Helpful?54IPP9DRL5JC13767370453
May 10, 2019
Bstar54
3 out of 5 stars review

Smelly

I thought these were a great deal...until I got home and unwrapped them. One pillow smells like a mix of chemicals & gasoline. The other one smells like mildew. I have tried every possible way to air them out and deoderize them, but nothing works. I'm going to return them and see if it was just that set or all of them.

Helpful?54IPP9DRL5JC13767370453
Oct 21, 2018
GrandmaTammy
5 out of 5 stars review

Excellent pillow

I have a hard time finding a comfortable pillow and these are amazing! They conform to you and I sleep all night now! I have purchased at least two packages of 2, and was online just now to order more for my guest bedrooms, I want all my family to sleep on comfortable pillows. The price is amazing as well for the quality of these pillows!

Helpful?54IPP9DRL5JC13767370453
Apr 13, 2024
Lorilie
2 out of 5 stars review

STRONG Chemical Smell

I was excited to find these pillows featuring the cool effect, so I put them on the bed once I got home with them. Well, that night, I went to get into bed, and my whole bedroom had an almost mildew like smell. I couldn't figure it out until I laid down. It was the pillows!! They actually smell like chemicals...I took off the pillowcases and the smell intensified. 😳 back to the club they go and so disappointed 😞 If you are sensitive to smells, these pillows are not for you.

Helpful?54IPP9DRL5JC13767370453
Jan 16, 2021
ANGIE
5 out of 5 stars review

Awesome!!

These pillows are the best! I'm a side sleeper and they support me so well. I used to toss and turn because my pillow would go flat. Not with these, I barely move. I'm comfy all night. Finally a pillow I love and I got 2 for $10! I'm going back today to grab another set for my daughter. Thanks Sams!!

Helpful?54IPP9DRL5JC13767370453
Sep 14, 2018
Anonymous
1 out of 5 stars review

Horrible

The pillows don't support me or conform to me well. I wake up sore. They are an odd size. It doesn't feel good to lay on them. I prefer my feather and down pillows. I read that shredded foam pillows are best for side sleepers so, I gave these a try and I really don't like them. Maybe a more expensive pillow will be better.

Helpful?54IPP9DRL5JC13767370453
Feb 25, 2022
RainRaineGoAway
5 out of 5 stars review

Love em

I bought these twice.. and my husband who doesnt really care about pillows fights me for them( sort of speak. lol) I bought 2 for me and I had to buy 2 more for him.. I work at a factory and I'm constantly moving and when I come home to these, make my sleep comfy and I wake up ready to go again. I'm a side sleeper.. and I'm planning to buy 2 more to make my bed a pillow mess.. Lol

Helpful?54IPP9DRL5JC13767370453
Feb 17, 2022
Viv
1 out of 5 stars review

Terrible pillows

I bought these pillows last year. I thought they were going to be good since it is Serta and the amenities that came with them especially the cooling. Well to my surprise they don't keep me cool and they give me serious neck pain everyday. For me it's a no go.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 11, 2022
Deb
2 out of 5 stars review

Smell

I bought these pillows and there is a gasoline smell to them. I washed them according to the label tag sewn on the pillows. They smell even worse. I sent an email to Serta Customer Service because I don't know what to do with them or if the smell is normal. I don't want some weird lung disease from inhaling the fumes while sleeping on them.

Helpful?54IPP9DRL5JC13767370453