Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +2005 images
Sort by |
Showing 3,261-3,270 of 3,593 reviews
Nov 18, 2022
Jered
5 out of 5 stars review

Firm

[This review was collected as part of a promotion.] Have you ever wanted to sleep on a rock that doesn't hurt your head? Well, I have. This is the firmest pillow I have ever used. It's glorious. If you're looking for an extra firm pillow, give these a try.

Review from from a sampling community.
Helpful?54IPP9DRL5JC13767370453
Nov 17, 2022
Anonymous
5 out of 5 stars review

So comfortable!

[This review was collected as part of a promotion.] My wife and I LOVE these gel infused cooling pillows. Extremely fluffy and light weight! The pillows have thankfully alleviated much of my chronic neck pain. Turns out the right pillow makes a huge difference. The cooling effect is subtle and feels wonderful. The best, this comes as a two pack and you can't beat the price! We both look forwarding to going to sleep every night! Highly recommend

Review from from a sampling community.
Helpful?54IPP9DRL5JC13767370453
Dec 19, 2022
mwhite0714
5 out of 5 stars review

On Cloud 9!

[This review was collected as part of a promotion.] These pillows are absolutely excellent. They are so extremely soft and they feel like I'm sleeping on Cloud 9. They are not clumpy or hard. I have even washed them and dried them successfully without any issues and they are still absolutely perfect!!

Review from from a sampling community.
Helpful?54IPP9DRL5JC13767370453
Aug 18, 2019
bee
3 out of 5 stars review

flat so quickly

Well shucks! My husband and I were excited to try these and loved them at first (perhaps because they are better than no pillow at all) and now after only a few short days, the buggers are as flat as can be. Back to the drawing board ... feel confident in passing these by.

Helpful?54IPP9DRL5JC13767370453
Apr 21, 2020
BL
1 out of 5 stars review

What are these pillows made of????

I brought these pillows Sunday morning. At bed time after about 10 mintues I develped a cough, my chest felt heavy and my hands and arms became itchy and inflammed. I blamed it on allergy season and went to sleep. I coughed most of the night. When I got up yesterday morning I still felt the chest irritation and had the cough so I was hoping I wasn't coming down with a cold or something much worse. While gettng ready for work my chest felt better and the cough dissipated. All day long I was fine so I believed it must have passed until just now when I laid down to go to sleep. After a few minutes the cough returned, my chest felt heavy and my skin became itchy and inflammed. It was then I connected the coughing attacks and irritation to the pillows. I moved them off the bed and placed them on a chair in my room and after a few minutes my symptoms subsided. I think the most worrisome thing about this is the pillows are covered with both a pillowcase and pillow protector yet I still had an allergic reaction and that smell was still very strong. I would really like to know what these things are made of and how to get a refund if possible.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello BL, We are sorry about your experience with the Serta Gel Memory Foam Cluster Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.Thank you!

Jul 28, 2024
Paulo
4 out of 5 stars review

Good pillow for great price!

I bought the two-pack of these on sale for $9.98. You can't beat that price. And they are good pillows. They hold their shape through the night. Medium in height - not too big or small. I am used to a foam pillow that is getting too used and worn out.

Helpful?54IPP9DRL5JC13767370453
Apr 11, 2022
Deb
2 out of 5 stars review

Smell

I bought these pillows and there is a gasoline smell to them. I washed them according to the label tag sewn on the pillows. They smell even worse. I sent an email to Serta Customer Service because I don't know what to do with them or if the smell is normal. I don't want some weird lung disease from inhaling the fumes while sleeping on them.

Helpful?54IPP9DRL5JC13767370453
Jan 29, 2021
Skye
2 out of 5 stars review

They smell bad

I couldn't pass up the $9.98 price for two. However, they are very heavy and the smell is so strong. I do feel like the are cooler than other pillows. I have to put another pillow on top of this pillow so I'm not smelling chemicals all night. If you like hard, heavy and very smelly pillows, then these are the pillows for you.

Helpful?54IPP9DRL5JC13767370453
Mar 3, 2022
RB
2 out of 5 stars review

dangerous

These pillows feel comfortable but they smelled weird when we bought them and when I unzip them there are chunks of blue foam everywhere. It’s not safe for little kids. We had these set up for the kids to use on their beds but now we have to get new pillows for them.

Helpful?54IPP9DRL5JC13767370453
Aug 20, 2019
sjpi1954
2 out of 5 stars review

Taking mine back for a Refund...

Bought these today. Tried a one hour nap with a cotton pillowcase. Side Sleeper. My head sinks about half way down and then stops like I hit a piece of plywood. Interesting guts...It looks like that popcorn packing material except foam rubber and gel blended 50/50 in blue and white. Really wanted these to work for me but not comfortable at all.

Helpful?54IPP9DRL5JC13767370453