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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,251-3,260 of 3,565 reviews
Nov 8, 2024
Gina
3 out of 5 stars review

Two to make one

For me, these were not the greatest pillows. The pillows quickly became flat and unsupportive because there wasn't enough filling in one pillow. I took about half of the foam filling from my second pillow and put it in my first pillow. It helped some, but the pillow needs to be fluffed pretty often. I would not recommend these pillows.

Helpful?54IPP9DRL5JC13767370453
Sep 14, 2018
Anonymous
1 out of 5 stars review

Horrible

The pillows don't support me or conform to me well. I wake up sore. They are an odd size. It doesn't feel good to lay on them. I prefer my feather and down pillows. I read that shredded foam pillows are best for side sleepers so, I gave these a try and I really don't like them. Maybe a more expensive pillow will be better.

Helpful?54IPP9DRL5JC13767370453
Dec 7, 2022
De
3 out of 5 stars review

Chemical smell and all in pieces

I wish I had read the reviews before buying this, now I have to take them back. As soon as I opened the package there was a horrible chemical smell. I can't believe someone could sleep on this and smell that all night. Also the pillow is in a lot of small pieces not one piece of foam.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi De. We are sorry to hear of your experience with the Serta Gel Memory Foam Cluster Pillows. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 5, 2022
BeeG
1 out of 5 stars review

Who are you kidding...these are Not a Serta

I have bought 3 previous sets of these pillows and I can tell you without any doubt these are NOT the Serta pillows that I have ordered three times before. These were in a plastic bag with no Serta label anywhere. No info just NOTHING!!! Looks as though someone took out the good Serta ones and stuff their old ones in a plastic bag and sent them in my order.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Aug 2, 2024
Insufficient
4 out of 5 stars review

Flat

These pillows are nowhere near as fluffy as the pillows in the picture on the listing. In fact if you take these pillows out of their outer shell you can see that the inner shell is only about 2/3 of the way full. I can't comment much on their cooling ability. I've been sleeping on cooling pillows for several years. I don't find them to be hot but they don't stay otherside-of-the-pillow cold either. For the price I suppose I can't complain to much but for a side sleeper they just aren't going to cut it.

Helpful?54IPP9DRL5JC13767370453
Apr 8, 2024
Jill71
5 out of 5 stars review

Excellent

I love this pillow I have had problems sleeping at night and staying asleep. I have tried many pillows many sleep toppers and have even gone to the doctor. I also have sleep Apnea and when I have these pillows a try I slept great and the whole night best pillow ever!!

Helpful?54IPP9DRL5JC13767370453
Jul 28, 2024
Paulo
4 out of 5 stars review

Good pillow for great price!

I bought the two-pack of these on sale for $9.98. You can't beat that price. And they are good pillows. They hold their shape through the night. Medium in height - not too big or small. I am used to a foam pillow that is getting too used and worn out.

Helpful?54IPP9DRL5JC13767370453
Jan 11, 2021
Kalechip
5 out of 5 stars review

AMAZING

I cannot believe I was able to get two of these for under $10. They are soft but still sturdy enough to support your head and neck. I tend to be a side-sleeper and these have saved me from having to use my arm for support and waking up with shoulder and/or neck pain. I hope to buy another pack next time I'm in the area!

Helpful?54IPP9DRL5JC13767370453
May 10, 2019
Bstar54
3 out of 5 stars review

Smelly

I thought these were a great deal...until I got home and unwrapped them. One pillow smells like a mix of chemicals & gasoline. The other one smells like mildew. I have tried every possible way to air them out and deoderize them, but nothing works. I'm going to return them and see if it was just that set or all of them.

Helpful?54IPP9DRL5JC13767370453
Nov 19, 2019
kanakake
1 out of 5 stars review

DO NOT buy these pillows.

I purchased these today, I just got out of the shower and then came put pillowcases on the pillows and crawled in bed.....I did not even lay on them but instead just leaned on them.........I am itching so bad I absolutely have to get back in the shower because I am itching that bad, not to mention the horrendous smell......I put them back in the package and out of the room so I can breathe ......they are absolutely horrible in so many ways.

Helpful?54IPP9DRL5JC13767370453