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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 3,221-3,230 of 3,593 reviews
Aug 18, 2024
JB
4 out of 5 stars review

It's just ok

I bought this pillow about 3 weeks ago. At first, it was very comfortable and sturdy, now it's flat. It had so much potential, but it stays flat all the time. I need fullness and for it to not stay flat.

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Apr 2, 2022
cee
1 out of 5 stars review

stink!!!

These pillows smell so bad!!! I’ve had them for going on 2 months and they still smell bad!! I’ve aired them out, sat them in the Sun, slept on them… I don’t know what else to do except write this review and toss them in the garbage.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 15, 2023
longlaker
1 out of 5 stars review

Arrived Damaged

One of the pillows looks like it was drug under a fork lift for 1/4 mile before it was packaged. The cover is torn and covered with grease. Now I have to deal with a return. Nice QA/QC Serta!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. Thank you for taking the time to share your experience. While this is certainly out of the norm we appreciate you bringing it to our attention and apologize for the inconvenience of a return.<br /><br />Best, The Serta Team

Aug 14, 2021
Dee
3 out of 5 stars review

Looses it's shape

This pillow felt great at first but after a few months now it doesn't even look like a rectangle! If you don't plan to sleep on it I guess it'll work. I still use the. But I won't buy them again.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Dee, we are sorry to learn of your experience. Please contact 888-999-0499 so we can assist you better. Thank you.

Jul 8, 2021
Christina
3 out of 5 stars review

Not for Side Sleepers

Not what I was expecting. Cooling effect is mediocre, and the foam is more suited for back sleepers. Since I am a side sleeper it lacked the support I needed and ended up feeling like I was sleeping on a rock.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Christina, we are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI / INNOCOR and they will be able to assist you further. Please reach out to FXI / INNOCOR at 1-888-999-0499 or customerservice&#64;sleepinnovations.com. Thank you!

Nov 15, 2022
Mrsbasic222
4 out of 5 stars review

Keeps cool

[This review was collected as part of a promotion.] I really like the Serta Cluster Pillow. I sweat alot at night and they really do help keep cool. I'm a stomach sleeper so I have a hard time finding pillows that are comfortable and have the right amount of stuffing and firmness to them. I feel like these pillows could use just a tad more stuffing to make them comfortable. They're super soft and are nice to sleep on I just feel like they're way to flat

Review from from a sampling community.
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Nov 14, 2022
Redbella
5 out of 5 stars review

Best Pillow Ever!

[This review was collected as part of a promotion.] Serta Gel Memory Foam Cluster Pillows have been instrumental in helping me get a comfortable night's sleep. They're filled with cooling gel memory foam micro-cushions that are specially designed to stay cool throughout the night. These pillows deliver personalized support that gently aligns to the neck and head and never gets flat which have been a major issue with every other pillow I've tried. They provide huggable comfort that adjusts to your shape for continuous comfort and I wake up cramp free feeling refreshed and invigorated. These Serta pillows have machine washable covers to keep them clean and fresh at all times and that's such an added bonus! By far the best pillows I've ever used!

Review from from a sampling community.
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Nov 17, 2022
Ctaylor86
5 out of 5 stars review

Super comfortable!

[This review was collected as part of a promotion.] I recieved these about a week ago and I absolutely love them. They are made of a gel memory foam and are a little heavy. After sleeping on them for a couple days I feel like I am able to get to sleep faster and have helped with my neck and shoulder pain tremendously. I feel like these are the best pillows I ever slept on and seem to be high quality so they should last a good while. I highly recommend these pillows.

Review from from a sampling community.
Helpful?54IPP9DRL5JC13767370453
Dec 2, 2022
Anonymous
5 out of 5 stars review

Great pillows

[This review was collected as part of a promotion.] I really love these Serta cooling gel memory foam pillows. They are very comfortable to use and they do have a cooling affect to it which is great at night. They are the right firmness where they're not too soft and not completely hard so that they give you great support. I also like their easily washable cover.

Review from from a sampling community.
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Dec 11, 2022
TiaMia83
5 out of 5 stars review

These are comfy.

[This review was collected as part of a promotion.] I like these pillows they are just right for me. They are not to fluffy and not to flat. I generally sleep with two pillows anyway so this is prefect. I like the fact that they are cooling I can't stand a hot pillow!!! I love the gel and memory foam they really help support my neck and back. I would recommend these to friends and family.

Review from from a sampling community.
Helpful?54IPP9DRL5JC13767370453