I bought this pillow about 3 weeks ago. At first, it was very comfortable and sturdy, now it's flat. It had so much potential, but it stays flat all the time. I need fullness and for it to not stay flat.

These pillows smell so bad!!! I’ve had them for going on 2 months and they still smell bad!! I’ve aired them out, sat them in the Sun, slept on them… I don’t know what else to do except write this review and toss them in the garbage.

One of the pillows looks like it was drug under a fork lift for 1/4 mile before it was packaged. The cover is torn and covered with grease. Now I have to deal with a return. Nice QA/QC Serta!

This pillow felt great at first but after a few months now it doesn't even look like a rectangle! If you don't plan to sleep on it I guess it'll work. I still use the. But I won't buy them again.

Not what I was expecting. Cooling effect is mediocre, and the foam is more suited for back sleepers. Since I am a side sleeper it lacked the support I needed and ended up feeling like I was sleeping on a rock.

[This review was collected as part of a promotion.] I really like the Serta Cluster Pillow. I sweat alot at night and they really do help keep cool. I'm a stomach sleeper so I have a hard time finding pillows that are comfortable and have the right amount of stuffing and firmness to them. I feel like these pillows could use just a tad more stuffing to make them comfortable. They're super soft and are nice to sleep on I just feel like they're way to flat

[This review was collected as part of a promotion.] Serta Gel Memory Foam Cluster Pillows have been instrumental in helping me get a comfortable night's sleep. They're filled with cooling gel memory foam micro-cushions that are specially designed to stay cool throughout the night. These pillows deliver personalized support that gently aligns to the neck and head and never gets flat which have been a major issue with every other pillow I've tried. They provide huggable comfort that adjusts to your shape for continuous comfort and I wake up cramp free feeling refreshed and invigorated. These Serta pillows have machine washable covers to keep them clean and fresh at all times and that's such an added bonus! By far the best pillows I've ever used!

[This review was collected as part of a promotion.] I recieved these about a week ago and I absolutely love them. They are made of a gel memory foam and are a little heavy. After sleeping on them for a couple days I feel like I am able to get to sleep faster and have helped with my neck and shoulder pain tremendously. I feel like these are the best pillows I ever slept on and seem to be high quality so they should last a good while. I highly recommend these pillows.

[This review was collected as part of a promotion.] I really love these Serta cooling gel memory foam pillows. They are very comfortable to use and they do have a cooling affect to it which is great at night. They are the right firmness where they're not too soft and not completely hard so that they give you great support. I also like their easily washable cover.

[This review was collected as part of a promotion.] I like these pillows they are just right for me. They are not to fluffy and not to flat. I generally sleep with two pillows anyway so this is prefect. I like the fact that they are cooling I can't stand a hot pillow!!! I love the gel and memory foam they really help support my neck and back. I would recommend these to friends and family.