If you are looking for a firm, supportive pillow—this is your buy! I am a back and side sleeper and like a pillow that is firm, yet comfortable. This checked off all the boxes! Yes, there is a slight smell upon taking out of the bag (typical of shredded gel memory foam). I left mine in the cold garage for 2 days to air out and smell is completely gone! Instructions say the entire pillow is machine washable. I would suggest delicate cycle, cold water, no bleach. With prices skyrocketing like they are, you can’t get a better buy! This is the pillow for back and side sleepers.

If you have a big heavy head like me this pillow is for you. My head sinks into it but not too much and I sleep like a Big Baby. Have a few of these and my kids have taken a few to their rooms. My wife has a small head and her bird head sits on top of this pillow so she thinks it’s too hard. The price is also very low compared to all those miracle foam commercialized pillows on TV.

I couldn't pass up the $9.98 price for two. However, they are very heavy and the smell is so strong. I do feel like the are cooler than other pillows. I have to put another pillow on top of this pillow so I'm not smelling chemicals all night. If you like hard, heavy and very smelly pillows, then these are the pillows for you.

After I bought my first set of these pillows 6 years ago these are the only pillows I buy now. I can't sleep on any other pillows, even when I travel I always bring a few with me. I highly recommend them to any and everybody. I got my sister hooked on these as well. I hope Sam's brings them back soon because I don't look forward to playing $35 per set. Considering, I always buy 8 sets at a time.

I purchased these giving Serta a shot since they felt comfy holding them in-store and it also said it's machine washable on the bag which was a selling point for me too. Fast fwd to taking them out of the bag they have a obnoxious plastic smell which Febreeze couldn't even help with and read the manufacturer tag to find out it's just the slip that's machine washable .

Bought these for my camper and slept great. At home I was waking up in horrible back and hip pain for months. I thought I needed a new mattress. Decided to buy these because I sleep awesome in my camper and now I’m 3 days with no hip or back pain! Buying more asap so I never have to go without!

Well shucks! My husband and I were excited to try these and loved them at first (perhaps because they are better than no pillow at all) and now after only a few short days, the buggers are as flat as can be. Back to the drawing board ... feel confident in passing these by.

[This review was collected as part of a promotion.] If you love the feel of memory foam but hate that they trap and emit heat, GET THESE PILLOWS. I started with two for myself, and now I've gotten them for my whole family. The support is typical of what you'd get from a good memory foam -- it holds its shape well but compresses perfectly to shape to your head and shoulders. It's very comfortable. Both sides remain cool, and it is the most comfortable sleep I've had in a very long time.

[This review was collected as part of a promotion.] As a family of 5, we go through some pillows! So anytime I can find a multi pack I grab it! I was pleasantly surprised to see the price and quality of the Serta 2pk Cluster Pillow. They're made very well and are holding up very nicely! My kids all sleep in a different way so some are side sleepers, some are back and some are stomach sleepers and these pillows are perfect for all sleeping positions!

[This review was collected as part of a promotion.] I absolutely love these pillows. It comes 2 in a pack. They are so comfortable. I sleep like a baby. They are cooling pillows so it helps when it is hot out. The gel memory foam is an extra bonus. I would definitely recommend these pillows to anyone looking for a comfortable pillow.