Was told on the labeling, it was cooling gel memory foam, both were lies. It it's made of foam chunks and has no cooling ability. It actually gets warm, far too quickly to be comfortable.

I bought this pillow about 3 weeks ago. At first, it was very comfortable and sturdy, now it's flat. It had so much potential, but it stays flat all the time. I need fullness and for it to not stay flat.

I have had these pillows for over two years and they are still plump and comfy. They are the only pillows in my house that are still holding their original shape. I am back to buy more because I need to replace my other pillows!

These used to be my favorite pillows. However, they have recently changed and I'm not a big fan of the new ones. They offer less support and go flat.

Was hoping they were cool but they were not. Not super comfortable either. I like the fact that they are washable. That is a nice feature in a pillow. I can't decide whether to return or save for guests. I won' use them.

No son memory foam. Son muy incómodas. Me levanté con dolor en todo mi cuello y hombros. Y por últimono se si realmente son frias porque no sentí absolutamente nada. No pierda tiempo y dinero en estas almohadas.

I don't know what this is but this is not a pillow! Is like a bag of lumpy "foam pieces" I opened the package and right away put it back in the bag and returned this poorly made pillow

This pillow felt great at first but after a few months now it doesn't even look like a rectangle! If you don't plan to sleep on it I guess it'll work. I still use the. But I won't buy them again.

Not what I was expecting. Cooling effect is mediocre, and the foam is more suited for back sleepers. Since I am a side sleeper it lacked the support I needed and ended up feeling like I was sleeping on a rock.

One of the pillows looks like it was drug under a fork lift for 1/4 mile before it was packaged. The cover is torn and covered with grease. Now I have to deal with a return. Nice QA/QC Serta!