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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
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4 out of 5 stars
stars7,535 ratings3,498 reviews
  1. 5 stars57% (4,316)
  2. 4 stars15% (1,145)
  3. 3 stars10% (763)
  4. 2 stars6% (457)
  5. 1 star11% (854)

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Showing 3,181-3,190 of 3,498 reviews
Mar 25, 2024
Margo
5 out of 5 stars review

Verified Purchase

Best pillow

This is a great pillow. Great for back or side sleepers. Firm but not too firm. Great price.

Helpful?54IPP9DRL5JC13767370453
Jan 31, 2022
Kalisha
5 out of 5 stars review

Verified Purchase

Total satisfaction

Very soft and comfortable

Helpful?54IPP9DRL5JC13767370453
Feb 3, 2023
Jen
1 out of 5 stars review

pillows suck

Want my money back, they changed the pillows a few months ago, I use to love them, don’t buy

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Jen. Thanks for taking the time to review the Gel Memory Foam Cluster Pillows. We&#39;re sorry to hear that they did not meet your expectations and appreciate your insight as feedback like this is important to pass along to our greater team for evaluation of future product changes.<br /><br />Best, The Serta Team

Nov 29, 2020
Sarah
2 out of 5 stars review

Verified Purchase

Lumpy and Unsupportive

Very lumpy. The memory foam doesn't fluff up easily. There's a reason these are so cheap.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Sarah, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jan 26, 2024
Mike
3 out of 5 stars review

Verified Purchase

Duh

They are pillows as advertised

Helpful?54IPP9DRL5JC13767370453
May 18, 2022
Bwl
3 out of 5 stars review

Verified Purchase

Memory Foam is shredded

Not as I expected, firm support not even

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 8, 2020
Kenda
1 out of 5 stars review

Verified Purchase

Dont waste money!

These pillows are terrible. They are very flat.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Kendra, we are sorry that the Serta Gel Memory Foam Cluster Pillows did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Oct 8, 2021
Ribina
5 out of 5 stars review

Verified Purchase

Cancer fighting drugs cause almost unbearable heat

This pillows help me sleep

Helpful?54IPP9DRL5JC13767370453
Aug 15, 2024
Taina
5 out of 5 stars review

Verified Purchase

I’m very lucky with this pillow

Are used to sweat a lot at night on my neck and this pillow is amazing. I quit sweating at night.

Helpful?54IPP9DRL5JC13767370453
Nov 26, 2020
Don
1 out of 5 stars review

Verified Purchase

Yuck

Don't like these pillows. Very heavy and un-comfortable.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!