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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 3,171-3,180 of 3,771 reviews
Jan 15, 2022
Reviewer name: Nina
1 out of 5 stars
1 out of 5 stars review

Chemical Smell

Chemical smell. Worrisome, cant be good sleeping and breathing all that in all night. They are going to be thrown away. Not buying memory foam ever again.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hello Nina, We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 4, 2022
Reviewer name: PamG
1 out of 5 stars
1 out of 5 stars review

Flatten Overnight

I have NEVER had a pillow to go completely flat in one night. This is the most cheapest and extemely low quality pillow that I have ever own. All of the info stated on the package is completely false. Don't waste your money.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 30, 2021
Reviewer name: do not recommend
1 out of 5 stars
1 out of 5 stars review

stinks

Tried to wash before using. And it smelled badly of chemicals. Dried 3x in dryer. Tried to dry outside. Chemical smell is still there. Regret buying. But no way to return.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there! Thank you for taking the time to leave a review. We are sorry to learn of your experience. If you wouldn’t mind, please contact 888-999-0499 to discuss available options. Thank you.

Mar 29, 2021
Reviewer name: BoomerSooner
1 out of 5 stars
1 out of 5 stars review

not for me

The pillows are soft, but they get very flat. I will not re-purchase these pillows as they caused me a lot of neck and shoulder pain. I do not recommend this pillow!

Helpful?54IPP9DRL5JC13767370453
Jan 25, 2022
Reviewer name: Elizabeth
5 out of 5 stars
5 out of 5 stars review

A Firm, but Comfortable Deal

These pillows are affordable and are mostly comfortable! They could be slightly softer for someone who likes a fluffy pillow, but for those who need solid support, these are perfect.

Review from walmart.com
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Apr 13, 2018
Reviewer name: LilieCat
3 out of 5 stars
3 out of 5 stars review

I gave it a 3 star because the pillows are too hard for me. They are also too high. My head does not sink nicely into it. I ended up with a kink neck in the morning.

Review from walmart.com
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Apr 10, 2020
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

THESE ARE NOT SERTA PILLOWS! They are labeled Innocor and made in China. SERTA products are made in America. These pillows smell like an old moldy, mildew infested jock strap!! Don't waste your $25.00.....Spend a little more for better quality!

Review from walmart.com
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Dec 20, 2022
Reviewer name: Laulor19
5 out of 5 stars
5 out of 5 stars review

I love them

[This review was collected as part of a promotion.] Very nice and soft pillows! I love them very much! I have had very good nights of sleep! Really recommend them! Seem very durable too

Review from from a sampling community.
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Nov 15, 2022
Reviewer name: Frankietee
5 out of 5 stars
5 out of 5 stars review

Yes !!!

[This review was collected as part of a promotion.] I finally found my perfect pillows and all I can say is yes yes yes these Serta-Serta 2pk Cluster Pillow give me a great night sleep and they are so easy to clean just throw them in the washer

Review from from a sampling community.
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Jul 13, 2021
Reviewer name: Carol E
5 out of 5 stars
5 out of 5 stars review

Superb

I bought these pillows and I love them. They are very contouring and very comfortable for me as a side sleeper. I have slept on these pillows for a month and they have kept their shape. Oh and the price is really nice.

Helpful?54IPP9DRL5JC13767370453