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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,744 ratings3,570 reviews
  1. 5 stars57% (4,427)
  2. 4 stars15% (1,171)
  3. 3 stars10% (785)
  4. 2 stars6% (469)
  5. 1 star12% (892)

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Showing 3,011-3,020 of 3,570 reviews
Dec 5, 2022
Reviewer name: Nanci M
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Too much filling

Way too much filling for me. I haven't tried to remove any excess yet, but I am considering that rather than have to return them. Great price though.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Nancy. We're sorry to hear the Serta Gel Memory Foam Cluster Pillows are too firm for you. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you.

Mar 4, 2022
Reviewer name: Mumsy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cooling Cluster Memory Foam Pillow

Pillow served it purpose. I needed a pillow to support my arm at night and this was a good choice. Wish it came in a King size.

Helpful?54IPP9DRL5JC13767370453
Feb 4, 2021
Reviewer name: candis
1 out of 5 stars
1 out of 5 stars review

the smell

It has a terrible smell and I wonder if the smell will cause harm to my health. They’re not comfortable either.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 26, 2022
Reviewer name: Sorry
1 out of 5 stars
1 out of 5 stars review

horrible

Flat, hard and hot. Not at all what advertised! Spend a little more and get something that I don’t have to throw in the garbage 2 days later!

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Sep 30, 2019
Reviewer name: Badgirl
5 out of 5 stars
5 out of 5 stars review

Great pillows

These pillows are very comfortable, best pillow I’ve had in a long time. The perfect combination of firm and softness. I will be ordering more. Shipping was fast too.

Review from walmart.com
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Feb 1, 2018
Reviewer name: miv
1 out of 5 stars
1 out of 5 stars review

serta not so great

To me these pillows are pretty but I tried to used them every night nooope I can?t their very hard for me hurt my neck my head . Is just there looking pretty on my bed . Even my nephews and they?re not picky wont use it

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Nov 2, 2019
Reviewer name: Nano5
5 out of 5 stars
5 out of 5 stars review

LOVE!!

I have gone through so many pillows even the My Pillow and this beats it hands down! I did NOT have any chemical smell from mine. I couldn't believe the price! I ended up getting another set. Best night sleep in long time.

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Jan 25, 2021
Reviewer name: Josh
1 out of 5 stars
1 out of 5 stars review

Horrible pillows

These pillows smell like mold! The odor these pillows emit is absolutely horrendous. It feels like I'm breathing in straight up mildew. DO NOT BUY THESE.

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Aug 21, 2019
Reviewer name: Thehairypotter
5 out of 5 stars
5 out of 5 stars review

soft but stable

These pillows were a roll of the dice at finding a quality pillow that wouldn’t break the bank. I loved them so much I got them for my kids as well and have had dreams of giving them away as housewarming presents!

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Jan 28, 2019
Reviewer name: ralderete
5 out of 5 stars
5 out of 5 stars review

LOVE LOVE LOVE

First of all, these are a FANTASTIC buy! Excellent price and a great pillow! I LOVE these pillows! I bought two sets and might go back for another one!

Helpful?54IPP9DRL5JC13767370453