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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 2,851-2,860 of 3,577 reviews
May 7, 2021
Michelle
3 out of 5 stars review

Verified Purchase

Terrible smell

I’m not sure how much I like the pillows because they smell so bad even after weeks I end up tossing them off the bed.

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Dec 5, 2022
Nanci M
1 out of 5 stars review

Verified Purchase

Too much filling

Way too much filling for me. I haven't tried to remove any excess yet, but I am considering that rather than have to return them. Great price though.

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reply from Serta Team

Hi Nancy. We're sorry to hear the Serta Gel Memory Foam Cluster Pillows are too firm for you. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you.

May 4, 2017
Jessica
4 out of 5 stars review

Love them

This is the only pillow I will use. I have had it for a year or so now and it has held up better than any standard pillow I have used.

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Nov 21, 2025
Rochelle
5 out of 5 stars review

Comfortable

These pillows are comfortable and cool. I love them. Perfect for flat or fluffy. Great deal, especially for the price!

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Nov 21, 2025
DEBRA
2 out of 5 stars review

No support

They are not supportive. Only had a couple of weeks and where my head lays is flat hardly any foam in the area.

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Jan 3, 2026
Nathan
1 out of 5 stars review

Flat pillow

You might as well not even get a pillow cause this thing is so flat. I feel like my head is on the bed.

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Aug 17, 2025
Kimberly
5 out of 5 stars review

Great Set of Pillows!

i love these pillows! Great for back sleepers and side sleepers. Just firm enough. Furmness is adjustable, but i left them as is and they work great! Great price for a wonderful set of pillows.

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Jul 26, 2025
Gloria
3 out of 5 stars review

The pillow is satisfactory, but it lacks a cooling effect. When an item is advertised with "cooling" in its name, one would anticipate experiencing that feature. Its absence is rather disheartening.

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Jul 24, 2025
Misrepresentation
2 out of 5 stars review

Misrepresentation

Says that it has Gel Memory Foam, but if you open them up, it just has regular foam bits and pieces in them. I would add pictures, but it's not letting me.

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Aug 31, 2025
JULEUS
1 out of 5 stars review

HORRIBLE

To say these pillows are horrible is an understatement. No cooling, maybe memory foam, maybe not, and isn't firm at all. Got taken in by the cheap price so kinda my fault. You get what you pay for

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