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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

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Showing 2,841-2,850 of 3,577 reviews
Feb 21, 2025
Jay
2 out of 5 stars review

Verified Purchase

Stiff

Kind of stiff

Helpful?54IPP9DRL5JC13767370453
Feb 13, 2026
Karla
1 out of 5 stars review

Waye of money. They got completely flat after 3 days. I'm 5 even and 120 pounds sonits bot because I'm overweight. I wish I could return them.

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Mar 23, 2026
JNC
2 out of 5 stars review

Comfy but smelly

I really like these pillows but they smell like mildew, which is a bummer. I've tried washing but it didn't help.

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Feb 28, 2026
JULIE
1 out of 5 stars review

Do not buy!!!

These smell awful!! Insert says to let them set out for a few days. I have had them sitting out for many days and still smell bad.

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Apr 10, 2026
Gordon
1 out of 5 stars review

Trailer Trash.

Junk. waste of money. Will donate to Goodwill

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Oct 21, 2021
June
1 out of 5 stars review

Not the same quality

I have the same pillow from a couple of years ago. Huge difference. The new one goes flat almost immediately.

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reply from Serta Team

Hello June! We would like to apologize for your recent experience. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 888-999-0499. Thank you.

Jul 28, 2021
Marla
2 out of 5 stars review

Verified Purchase

Not comfortable or cooling.

Its lumpy like little squares of foam. Its not cooling. I gave it two stars because i use behind my back and it helps with my pain.

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reply from Serta Team

Hello Marla. We're sorry to learn that you're not having a 5-star experience with your Pillow. We would love the opportunity to assist. Please contact us at 1-888-999-0499. Thank you.

Aug 8, 2017
jazzie
5 out of 5 stars review

Soft but not flat, love these pilows

I bought these pillows last week and they are great, recommend them. Love that they have washable covers

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Aug 8, 2024
Paul
5 out of 5 stars review

Verified Purchase

Great product, great value

It's been a long time since I found a pillow that supports just the right amount without hurting my neck. I am a side sleeper

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Mar 4, 2022
Mumsy
4 out of 5 stars review

Verified Purchase

Cooling Cluster Memory Foam Pillow

Pillow served it purpose. I needed a pillow to support my arm at night and this was a good choice. Wish it came in a King size.

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