Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +2005 images
Sort by |
Showing 2,861-2,870 of 3,577 reviews
Feb 16, 2024
Rymel
1 out of 5 stars review

Smells disgusting

These smell so bad! They’re also uncomfortable and go flat when you put your head on them. The chemical smell hasn’t gone away it’s like a nasty petroleum bug spray smell

Helpful?54IPP9DRL5JC13767370453
Aug 14, 2024
Claudia
1 out of 5 stars review

Pillow

I bought a few days ago for daughter She said it is no good was bunched up, it does not stay flat it clumps together The inside is chunks of foam Does not cool.

Helpful?54IPP9DRL5JC13767370453
Dec 17, 2018
Ed H
1 out of 5 stars review

The Stink (Smell) of this pillow is too much

AVOID - I purchased these and when I got them, the stink is just too much. I let them breath for days and they still stunk. I could not sleep on these. I returned them to the store weeks later.

Helpful?54IPP9DRL5JC13767370453
Oct 2, 2022
fdhsfgf
1 out of 5 stars review

Crap

Bought a few months back and did not use them for even a month. No support, goes flat as soon as you lie your head down. They made my neck and shoulders hurt. Threw them away

Helpful?54IPP9DRL5JC13767370453
Mar 15, 2023
Tori
1 out of 5 stars review

flat in a week

These are not the same quality of pillows from Serta. They were both flat in a week. Thankfully I had an old serta pillow that I was able to take some of the molding and put in these.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi Tori! Thank you for your honest feedback, we're so sorry to hear that our Gel Memory Foam Cluster Pillows weren't what you were hoping for. While we always strive to provide comfort for our sleepers, you don't have to feel stuck with something you don't love. For assistance with a possible warranty claim, feel free to reach out to our manufacturing partner Keeco at 803-681-3047 or serta@lkeeco.com. The team will be happy to guide you from there. Again, thank you for taking the time to share your experience, and let us know if we can assist moving forward!

Aug 11, 2024
A Chavez
5 out of 5 stars review

Verified Purchase

Good quality

It’s great

Helpful?54IPP9DRL5JC13767370453
Jun 24, 2024
Lydia
5 out of 5 stars review

Verified Purchase

Pilloes

I love my pillows

Helpful?54IPP9DRL5JC13767370453
Jan 3, 2020
Central Florida
5 out of 5 stars review

Verified Purchase

Nice pillow

Would buy again

Helpful?54IPP9DRL5JC13767370453
Nov 28, 2024
Joediver
2 out of 5 stars review

Verified Purchase

Flat

Went flat after 1 week.

Helpful?54IPP9DRL5JC13767370453
Aug 18, 2024
Kurt
5 out of 5 stars review

Verified Purchase

Amazing

Very comfortably

Helpful?54IPP9DRL5JC13767370453