Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,171 ratings3,777 reviews
  1. 5 stars57% (4,677)
  2. 4 stars15% (1,218)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

Member photos

  • +2005 images
Sort by |
Showing 221-230 of 3,771 reviews
Aug 10, 2026
Reviewer name: JR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Great product compared to name brand

Helpful?54IPP9DRL5JC13767370453
Oct 14, 2023
Reviewer name: Cmai0524
3 out of 5 stars
3 out of 5 stars review

Not cooling pillows

I haven’t tried it but my husband did. He said it’s fluffy but not very cool. It made him sweat overnight. I expected the pillow to be very nice but doesn’t seem like it. I will try with a silk pillow case to see if that helps.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing your husband with the sleep experience they are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Jul 7, 2021
Reviewer name: DJ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cools The Brow!!!

For a very inexpensive poly-Fil cluster pillow,(set of two), very pleased and comfortable. The extra cool nite feature is nice in the warmer weather. Cools the brow.

Helpful?54IPP9DRL5JC13767370453
Aug 23, 2024
Reviewer name: BZ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

10/10 DO NOT recommend

They DO NOT stay cool and all of the stuff on the inside balls up in one corner and makes the pillow super uncomfortable. If I could return them I would!

Helpful?54IPP9DRL5JC13767370453
Sep 8, 2020
Reviewer name: T L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect!

Best pillow ever! I can’t say enough about this pillow. I am sleeping better and I feel better. I have tried more expensive pillows as well but I was disappointed.

Helpful?54IPP9DRL5JC13767370453
Aug 21, 2024
Reviewer name: Colleen
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very hard

Pillows are very hard and high. They do soften around your head. Gives you a neck ache. They are not cooling. My husband threw his away. I would not purchase again.

Helpful?54IPP9DRL5JC13767370453
Sep 30, 2022
Reviewer name: Son Sie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unsure

I'm kinda up in the air about these pillows. They're very fluffy pillows but they're also very firm. I cannot use pillows that are too firm. They just make my neck hurt. However, they do keep you from getting too hot.

Helpful?54IPP9DRL5JC13767370453
Oct 12, 2023
Reviewer name: Monique
5 out of 5 stars
5 out of 5 stars review

Great product!

These pillows are wonderful! My husband and I get hot at night even with the fans on and these help keep us cooler. They are also the perfect firmness. Not to hard and not to soft. We sleeping in all different positions and this helps us immensely.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Aug 2, 2025
Reviewer name: CheriD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Use to get rid of unwelcome guests

It was uncomfortable to sleep with—extra firm, lumpy, uneven fill, no give like memory foam usually gives. It was an impulse buy I quickly regretted and promptly returned for refund.

Helpful?54IPP9DRL5JC13767370453
Aug 23, 2025
Reviewer name: Cathy Floyd
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cut up filling

Did not realize when I bought that filling was cut up pieces of foam of some sort. I tried a pillow like that previously, and could never get it to stay where I put the filling. I always felt like I was laying on a very flat pillow.

Helpful?54IPP9DRL5JC13767370453