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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 221-230 of 3,661 reviews
Oct 20, 2021
Hazmatta
5 out of 5 stars
5 out of 5 stars review

Just as good as the high-priced pillows

You know those expensive pillows that sell for $35 each, saying that you can adjust the loft by adding and removing filling? Well, this has the same feature. Unzip the second cover, remove some of the filling or add some from the second pillow. Perfect!

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Jun 28, 2024
John H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cool and comfy

Gotta say the spouse and I are both big fans. We live in Vegas and these pillows have reduced sweating at night and even allowed us to turn the thermostat up a couple degrees saving a fair bit on energy. Will need to see about durability but all good so far.

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Feb 1, 2026
Myra
1 out of 5 stars
1 out of 5 stars review

my pillows had a very strong chemical smell, maybe they got wet in transit, not sure why but the smell was so strong, I couldn't keep them in my room. when I took them to my local Sams club, ask them to match my purchase price for an even exchange, they refused and said all they could do was issue a refund, where is common sense and customer service at, that offers the buyer a fare resolution to a very simple problem? damaged/defective product

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Aug 23, 2022
Gm
5 out of 5 stars
5 out of 5 stars review

Love the pillows!

If you are normally hot you won't sweat on this pillow like some others. Foam would normally be hot for me. It doesn't cool like AC but that is not what they meant. You will be cooler because it is breathable and comfortable. I always put my pillows in a pillow protector, period. I toss and turn and normally I wake when I sink into my pillow and have to readjust my pillow when my back and neck are uncomfortable. These are great. Fluff before you get in bed. Conforms to your head and neck and doesn't keep sinking. If I turn over the pillow readjusts to your head. Every night since I got these I have slept better than I have in a long time. I am an older side sleeper. I use a pillow under my arm for back issues. 100 percent sold on these. I will go back and get an extra set so I will have one for my arm. I gave my granddaughter one of my set of 2. She is 10 and loves hers too. My husband chose another type of pillow. I will get him to try one of the next set. Happy I choose these.

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Jun 16, 2021
Chrissy Martin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sweet dreams!

I am the person that constantly flips their pillow all night long because I can't sleep if I get too warm and I'm always looking for the cool side to lay my face on. With these pillows you do not need to do that! They are so comfortable. They are supportive yet soft, I can run my arms around one and hug it or I can use it as a regular pillow it's just a really great product. I actually bought eight of them and I'm thinking of buying a couple more just to have on the closet shelves in case company shows up. I would absolutely recommend these and the price is just unbelievable for what you get!

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Oct 25, 2023
Alex
5 out of 5 stars
5 out of 5 stars review

Great for the Price.

Pillows are very comfortable and soft. Well worth the price if you are looking affordability and quality. If your looking for something more or have higher expectations than I highly recommend elsewhere. These are meant to serve the purpose of value for your money.

Incentivized Review
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Jan 20, 2026
SleepyTexan
1 out of 5 stars
1 out of 5 stars review

Not the Original Qualy

My original purchase of these pillows no longer has any life left and I could absolutely cry. I grabbed a replacement set at Sam's today, and they are not the same… Composed of a lighter SUPER lumpy material, no cooling effect and absolutely no memory foam. The only thing that did not change is the packaging. Unless you're looking for guest pillows, I would continue your search.

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May 13, 2017
love
5 out of 5 stars
5 out of 5 stars review

Great Pillows!

These pillows are a great soft cut cubes of memory foam and other foam. I has the same pillow for almost 40 years that was cut foam. These are a great replacements. The are very soft, but do condense and need fluffing. They are like sleeping on air. They come with a 1 year warranty as well! My husband stole my pillows off my bed. Thank goodness I had the second pillow in my closet. . Even my cat has her own pillow on the bed! At $4.49 each, they are a steal of a deal!!

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Sep 19, 2019
Tree1960
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They won't respond

I ordered 4 sets of (2 pack) Serta Gel Memory Foam Pillows. I only received 3 sets & I have sent Sam's a complaint, they never responded. So, I paid 59.40 for 3 sets instead of 4. The pillows are nice and comfy, although you wouldn't want to have a pillow fight with these pillows

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Apr 26, 2022
Valerie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillows for preventing neck stiffness/spasm

I bought these pillows on a whim since they were advertised as a suggestion when I bought a serta pillowtop memory foam mattress. I had struggled with neck pain with many pillows-including a solid memory foam pillow and figured since they were a good price, I might as well try them. Well, they are wonderful!! They seem to be made of small pieces of memory foam which move around and can almost be molded to my neck and head. The pillows come with 2 zippered cases, so you can actually reduce the amount of foam inside if it is too stiff for your neck. I am thrilled with these pillows!

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