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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
7,822 ratings3,666 reviews
  1. 5 stars57% (4,495)
  2. 4 stars15% (1,188)
  3. 3 stars10% (783)
  4. 2 stars6% (467)
  5. 1 star11% (889)

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Showing 211-220 of 3,661 reviews
Aug 9, 2026
Robin
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This pillow provides 0 support. It literally colla

Soft Pillow

Helpful?54IPP9DRL5JC13767370453
Jul 21, 2026
Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

horrible

horrible

Helpful?54IPP9DRL5JC13767370453
Aug 5, 2026
Johnny
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not nice

Weird and chunky

Helpful?54IPP9DRL5JC13767370453
Jan 13, 2019
CB
1 out of 5 stars
1 out of 5 stars review

A pillow should not smell!

When I unpacked the pillows, the smell of oil/rubber tires filled the room. I let the pillows breathe for a few hours, but they still had a strong odor. I sprayed the pillows with Febreze, but it did not last. I tried to sleep on the pillow, but ended up with a migraine. My husband threw his out the room. Taking these back! Now that I read the reviews, I see that this is a recurring problem. Avoid buying these pillows!

Helpful?54IPP9DRL5JC13767370453
Jan 20, 2026
SleepyTexan
1 out of 5 stars
1 out of 5 stars review

Not the Original Qualy

My original purchase of these pillows no longer has any life left and I could absolutely cry. I grabbed a replacement set at Sam's today, and they are not the same… Composed of a lighter SUPER lumpy material, no cooling effect and absolutely no memory foam. The only thing that did not change is the packaging. Unless you're looking for guest pillows, I would continue your search.

Helpful?54IPP9DRL5JC13767370453
May 13, 2017
love
5 out of 5 stars
5 out of 5 stars review

Great Pillows!

These pillows are a great soft cut cubes of memory foam and other foam. I has the same pillow for almost 40 years that was cut foam. These are a great replacements. The are very soft, but do condense and need fluffing. They are like sleeping on air. They come with a 1 year warranty as well! My husband stole my pillows off my bed. Thank goodness I had the second pillow in my closet. . Even my cat has her own pillow on the bed! At $4.49 each, they are a steal of a deal!!

Helpful?54IPP9DRL5JC13767370453
Oct 16, 2023
Tiffany
4 out of 5 stars
4 out of 5 stars review

Great find!

Overall happy with the pillow. Side and back sleepers both can use. Not super firm. Medium. Purchased for our spare. Smelled after opening and why I gave 4 stars. Let them air out for a couple days. All foam has off gassing. Compared to others I’ve had it’s perfect for side sleepers. Feels like a better quality pillow. I’m an average build female. My husband also liked the pillows and he’s a bigger man. He prefers king. Would buy again.

Incentivized Review
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Oct 20, 2021
Hazmatta
5 out of 5 stars
5 out of 5 stars review

Just as good as the high-priced pillows

You know those expensive pillows that sell for $35 each, saying that you can adjust the loft by adding and removing filling? Well, this has the same feature. Unzip the second cover, remove some of the filling or add some from the second pillow. Perfect!

Helpful?54IPP9DRL5JC13767370453
Feb 14, 2026
CASSIE
4 out of 5 stars
4 out of 5 stars review

Comfortable but not cooling

These pillows are very comfortable. I have not been having neck issues since using them. One thing to note though is they are not at all cooling. So I don't know why that's even mentioned. I was a bit disappointed because I was really looking forward to the cooling aspect yet there is none. I may even venture to say they make you hotter than a standard pillow.

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Sep 19, 2019
Tree1960
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They won't respond

I ordered 4 sets of (2 pack) Serta Gel Memory Foam Pillows. I only received 3 sets & I have sent Sam's a complaint, they never responded. So, I paid 59.40 for 3 sets instead of 4. The pillows are nice and comfy, although you wouldn't want to have a pillow fight with these pillows

Helpful?54IPP9DRL5JC13767370453